Boots Pharmacy

Really helpful staff. They really helped me get a particular brand of something I needed where I didn’t get side effects. They always have a smile on their face even though they are always busy and getting snapped at. They really do try their hardest. They keep me up to date with their text service, I order at the gp, it gets sent to boots canalside, they text to say they’ve received it and then tell me when it’s ready. So there is no need to be waiting around all the time. Brilliant service.

It seems convenient to have a pharmacy in the same building as your GP, but I strongly recommend registering with another pharmacy. They are not at all reliable or communicative, never have prescriptions ready, and likely don’t even have what’s been ordered in stock. I’ve had to reschedule appointments for my injections because of this pharmacy not having my medication, and I know other people who’ve given them multiple days but still not been able to get medication that they rely on.

Very helpful Pharmacists. Really do try to help as much as possible. Both Andrew and Alex have been friendly and helpful trying to help me with an error from the doctors. Having used a different Pharmacist recently I'm glad Boots at Canalside is my primary as the service at the other chemist was pale in comparison.

Avoid going to this pharmacy. Firstly, the lady was abrupt when I told her my prescription should be ready and made me sit down and completely forgot about me. After 30 mins I went to the counter, lady with short black hair was helpful and advised me the prescription hasn’t been sent. After an hour of waiting for my medication. A lady with a headscarf was kindly asking if I’ve been served and took my details to check if it’s being done with her colleagues rudely replying ‘I’m doing it now’ and a lack of professional which I have never seen. First and last time going here

All the staff here are lovely. But Sharron is something else, she goes above and beyond to help you out. I had no HRT and she did everything that day to make sure I got a couple of weeks supply. She was so busy but still took the time to help me. So thank you Sharron 👍