The Works

Had a good experience both times I have been in, one to buy things and another to pick up a click and collect order and the staff are always friendly. They have a great range of things from kids toys to stationary, plushies, journals etc and all at cheap prices.

I am writing to express my utmost disappointment with The Works in Bradford Broadway. In these trying and challenging times, it is important for businesses to provide exceptional value to their customers, and The Works has unfortunately failed to do so. First and foremost, the quality of the products available at The Works is abysmal. The selection is limited and poorly curated, with many items appearing to be nothing more than cheap knock-offs. The materials used in the production of these items are of poor quality, and most are not durable enough to survive even minimal use. In these trying times, when people are struggling with their finances, offering them such poorly made products is not only insensitive but also unacceptable. Moreover, the customer service at The Works is dismal. The staff members are unprofessional, unhelpful, and indifferent towards customers' needs. There is a clear lack of training and customer-centric approach, which has resulted in long waiting times and irritated customers. Finally, the pricing at The Works is unjustified. Given the quality of the products, the prices should be significantly lower. Customers do not want to pay premium prices for substandard products, especially in times where every penny counts. All in all, I would not recommend The Works in Bradford Broadway. The business has failed to provide any value to its customers, from the quality of its products, to the level of customer service, and finally to the unjustified pricing. It is imperative that businesses adapt to the current economic climate and offer better value to their customers. In conclusion, The Works is not worth any customer's time or money.

Good range of arts and crafts products at reasonable prices, some far below other shops for like items. Helpful and friendly staff. Small but varied range of books from baby to adult with multi buy offers.

I love this shop...mostly shop for art supplies which are of good quality and reasonable. Very often you get a good deal! Have bought various kits for kids too like colorful scratch books, puzzles and lot more to keep them busy and away from online screen games for some time atleast. Its the first shop I go if have to buy a creative and different kind of gifts for kids especially.

Friendly and helpful staff with great suggestions for my crafting projects. Lots of discounts and offers. You can order on line and collect in store and the website has both store offers and offers exclusive to online. I subscribe to their emails which gets me extra discounts and their reward card has a generous points reward system. Highly recommend.