Rock-A-Hula Tiki Bar

Overly pretentious dress code. You're a cheap tiki bar in Doncaster, not a top London nightclub. Get over yourselves 😂

My mums phone got stolen here would not recommend ,bouncers and staff were useless and helpless

On the first visit everything was well DJ and music great, drinks were lovely a girls assisting new members of staff making drinks and working as a team.. revisiting later in the evening we ordered multiple drinks to find one had not been made with any alcohol. The male staff member who made the drinks was then told to speak to our group, no manger present. We requested it to be changed or a refund for the one drink as we weren’t happy that the presumed we were too drunk to notice. Staff member was rude and a bouncer came to our group of friends.. It was explain again to which he responded nothing will be done finish our drinks or just leave.. Giving us no time to decided what we would do as a group I was then grabbed by the arm by the very large width and height gentleman and taken outside by myself to which I spoke to another door man and stated only being 4ft 10 was that necessary. So not only were we not able to drink the drinks that were paid for in full and a reasonable price, no manger was present to talk to and the young staff member moments later did the same again. I’d like to know is this something that is common with this bar? I certainly won’t be recommending this bar nor will I go back. From previous years of experience in hospitality and customer service, I feel staff training would be perfect to understand that “good customer service” is key and that you please those that are purchasing goods. Staff: Poor customer service, terrible communication skills, lack of skills dealing with complaints or issues and no manger present to deal with the situation and discuss matters 1 of the Door Men- bully, using what he believes is power to not deal with situations, hot head and very arrogant. Use of his very large sizing to overpower a woman and possibly men too

What a night. Can’t remember much of it but I can remember the DJ playing banger after banger.

I really like tiki bars so thought I'd pop in and try this place while in Doncaster for other reasons. Not many rum drinks on the menu, the rum runner was sweet but okay, the mai tai watery and actively unpleasant, zombie was mixed badly so the bottom was pure over proof rum. They are very cheap though and you do get what you pay for. The decor is similar to a garden tiki bar apart from the bar itself which has some nice bamboo construction. Music very very loud even with earplugs in. Staff nice enough but know nothing about cocktails. If you're in Yorkshire go to Tiki Hideaway in Leeds instead.