Customer Relations Specialist
<p>We are working with a fantastic training company with offices on the outskirts of Bradford, who are looking for a Customer Relations Specialist to join their team. Supporting with a range of activities with the focus of building and developing excellent customer relationships. Key responsibilities for this customer relations role will involve;</p> <p><br /></p> <p><br /></p> <ul> <li>Manage/ action a shared inbox</li><li>Answering/ actioning all customer telephone calls</li><li>Prepare customer quotations</li><li>Deal with all customer enquiries</li><li>Accurate and timely input of information onto the CRM system</li></ul> <p><br /></p> <p>The successful candidate will be joining a small but existing team, and you will receive outstanding training and support. This role will be office based 4 days a week and 1 day from home after an initial induction/training period. The successful candidate must have;</p> <p><br /></p> <ul> <li>Previous experience in a customer relations and administration - minimum of 12 months</li><li>Excellent communication skills both written a verbal</li><li>A friendly and approachable manner</li><li>Highly organised</li><li>Strong team player</li><li>Able to prioritise and manage multiple tasks</li><li>Strong problem-solving, can-do attitude</li><li>Competent user of all MS Office packages</li></ul> <p><br /></p> <p>If you are a customer service focussed individual who is looking for a new challenge within a supportive, busy and engaging team setting, please submit your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful.</p>