HSBC Sheffield Crystal Peaks
📍 Shopping Centre, 10 Peaks Mount, Crystal Peaks, Sheffield S20 7PH, UK
About HSBC Sheffield Crystal Peaks
HSBC Sheffield Crystal Peaks is a branch of the well-known bank, situated within the busy Crystal Peaks Shopping Centre. It serves the local community by providing a range of personal banking facilities. The branch offers a convenient location for managing financial needs, from everyday transactions to more complex account services. Customers appreciate the accessibility of in-person support for their banking queries.
This HSBC branch is equipped to handle various banking requirements, including cash withdrawals and note deposits through its self-service facilities, as indicated on its website. The team at Crystal Peaks aims to provide helpful assistance with banking matters, with customer reviews highlighting positive interactions with staff members who are often praised for being reassuring and supportive, particularly for those preferring face-to-face service over online banking. They assist with account changes and general enquiries.
Visiting Information
HSBC Sheffield Crystal Peaks is open Monday to Friday from 9:30 AM to 4:30 PM. The branch is closed on Saturdays and Sundays. While the entrance and parking are not wheelchair accessible, the branch does offer wheelchair accessible seating for visitors. Payment options are not specified.
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📍 Shopping Centre, 10 Peaks Mount, Crystal Peaks, Sheffield S20 7PH, UK
from 22 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 22 reviews from Google Maps.Last updated 7 February 2026.
Hi Michelle, just to give a big thanks to both you and other members of the Crystal Peaks HSBC staff. Such a pleasure to know that staff members are available to assist me on banking matters so close to my home without resorting to sometimes frustrating and impersonal online banking services. I now know where to call when I’m navigating banking with my limited experience. Once again many thanks for all at Crystal Peaks for the valued support you give to me and many others.
Absolutely amazing experience from staff and management, of whom we delt with Emma. Very reassuring and nothing too much trouble for her. My wife and I visited this bank on the 5th of September 2025, to change account s. Mr & Mrs Baxter. Many thanks.
Unhelpful and unfriendly, was told to get a certain piece of paperwork to complete a transaction. Went home to get it, the next day I took that piece of of paperwork in, a different person serving said no to that piece of paperwork, told me to get a different one. Went in with the one I was told to get and was served by a different person who would not accept that piece of paperwork. Really it's too much. Either they are not trained well enough or they are being just plain difficult, very disappointing, frustrating and time consuming
Came into Crystal peaks branch recently and was served by Michelle. She dealt with my query straight away and also told me other options available to me. Fantastic service !
Went today to open a bills account and was served by Hannah who was super helpful she transferred all my direct debits into my new account and even added them up to create a standing order to send enough money across every month. Super helpful
