Next

In the heart of city centre lies the next.. Spacious and good collections..Staffs were okayish.. The guy who helped me to bill my perfumes were good.. Loved the collections and the way things arranged.. prices are good too.. parking , we have to do near the city centre.. I left my car at moot parking.. which is £2.50 for 2 hours

I went to return a pair of shoes I had ordered 15 days earlier. When I first approached the support desk, the lady I spoke to dismissed my request and incorrectly told me that I had to return the item through the online app. However, when I checked the app, it clearly stated that returns could be made in-store. I went back to the desk and noticed that she assisted other white people without hesitation, but still did not handle my return properly. Thankfully, another staff member at the desk helped me and processed the return for the correct size without any issue. Next should ensure their staff are properly trained and treat all customers with respect and fairness. No customer should feel ignored or misled during such a simple process.

This Next store is situated on The Moor in Sheffield where there are lots of the popular High Street stores. It’s light and bright with a good range of stock and plenty of room to move around. Someone is very good at window dressing as it always catches my eye. An added bonus is that there is a Costa cafe in the store, just right for when you need a pick me up mid-shop.

Good Stuff Next!, popped in to get something she was a great member of staff very helpful and polite new what she was doing. And after a security tag issue tills, she escorted me to shop exit thoughtfull staff 1 up good product Cheers.

Miles helped me pick out the perfect suit. Couldn’t have asked for a better experience. Customer service is as second to none. Give that man a rise!