Overview
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The Deep's dramatic building overlooks the Humber estuary and is only a few minutes’ walk from the Museums Quarter and Hull Marina.
It offers a unique blend of stunning marine life, interactive and audio-visual presentations which together tell the dramatic story of the world’s oceans.
Journey from the birth of the oceans into the future. Travel from tropical lagoons to the icy waters of Antarctica. As you descend deeper into the oceans come face to face with sharks, rays, shimmering golden trevally and hundreds of other exotic species.
Visit our brand new exhibit ‘Bug Champions’… dubbed this year’s tiniest sporting event! See who in the insect world is the biggest, strongest and fiercest in our tribute to the London 2012 Olympics.
This exciting new exhibit features a whole range of fascinating insects and invertebrates including the mega mantis, giant prickly stick insects, blue bottle green tarantula, mombo assassin bugs, death feigning beetles, black beauty stick insects and much more.
Visitors can also see the superb Amazon Flooded Forest tank which is home to some striking species including turtles, silver arowana, ripsaw catfish, motoro stingray, tiger shovelnose catfish and pacu. The flooded forests of the Amazon annually receive over 9m of rain in just three months and as a result the Amazon quickly bursts its banks and floods the surrounding area. These areas are incredibly diverse yet vulnerable environments which become home to a huge range of species.
Also Living Rivers, which takes a look at five of the world’s major river systems; the Amazon in Brazil, the Mekong in China, the Betsiboka in Madagascar, the Rio Grande in Mexico/USA and the Congo in the Democratic Republic of Congo. Living Rivers is home to fascinating species including red-bellied piranhas, leaf cutter ants, blue poison arrow frog, emerald tree boa, African butterfly fish and emperor scorpion; a real must see for the whole family.
Other highlights include daily dive presentations and animal feedings, discovery corner sessions where you can get up close with some of our animals, taking a ride in our glass lift through the 10m tank and walking through Europe’s deepest viewing tunnel.
The Deep is a conservation and educational charity, working on a programme of preservation and research around the world. Partners include Equipe Cousteau, London Zoo, The Shark Trust and The Marine Conservation Society. These projects aim to help conserve the world's oceans and raise public awareness of the threats facing them. The Deep works in collaboration with many conservation organisations, universities, other aquariums and institutions. The Deep is proud to be a member of BIAZA (British and Irish Association of Zoos and Aquariums), the professional body representing the best zoos and aquariums in Britain and Ireland.
For more information, please contact 01482 381000 (option 3) or visit www.thedeep.co.uk.
Opening times – open every day from 10am to 6pm excluding Christmas Eve and Christmas Day.
Admission Prices
Adult - £10.50
Child - £8.50
Senior/student - 9.50
Family of 4 - £34.00
Family of 5 - £41.00
Or buy online direct to save 10%. Group booking discounts are also available.
The Deep is also home to the superb Two Rivers Restaurant which is open every Friday and Saturday evening from 7pm. Guests dine in the stunning Endless Oceans Gallery with sharks and rays as their backdrop and can enjoy a two or three course meal. Please call 01482 382883 to book a table.
The Deep is also available to hire for an event with a difference. You can have exclusive evening hire of the whole exhibition, dedicated conference and meeting facilities, choice of dining areas, customised menus, civil weddings and naming ceremonies and wedding receptions. Contact our events team on events@thedeep.co.uk or 01482 382000.
Contact details
Ratings, Schemes and Awards
Accessibility Statement
Pre-Arrival
• Phone, fax and e-mail contact available. Telephone operators are experienced in handling operator led text-phone calls.
• Website accessible with ability to increase the size of text and change colour contrast.
• Printed literature can be produced in large print and Braille on request.
• Hull city centre location with good taxi links to main interchange. Freephone in reception to call taxis and reception will assist on request. Limited bus links to main interchange.
Arrival and Car Parking Facilities
• Car park has 14 widened spaces (2.75 metres wide) designated for disabled parking.
• Disabled parking (for vehicles displaying a valid blue badge) is free of charge at all times.
• Designated disabled parking is nearest parking to the disabled entrance.
• Car park surface is tarmac and is well lit.
• Paths around the car park and building are wide and made from levelled concrete.
• Water can be provided for dogs on request. Only assistance dogs are permitted entry to The Deep.
• There is a coach drop off point close to the entrance.
• There are fixed seat and table picnic benches which are wheelchair accessible at one end, near to the disabled parking bays (indoor picnic area also available).
Main Entrance & Reception
• Essential carers are admitted free of charge.
• Disabled visitors may use the ‘Pre-booked/Group/Disabled’ entrance to the left of the building. There is therefore no need for those who may find queuing difficult to join the Main Entrance queue.
• Disabled visitors may also pre-book if they prefer to do so, either by calling at least 24 hours in advance for a pre-booking code (tickets then purchased on arrival) or by ordering tickets on-line (discount offers may sometimes apply to on-line purchases).
• Wide, automatic entrance doors.
• No steps to entrance.
• There is an induction loop installed at the ticketing counter. Portable induction loops may also be borrowed from reception to use around the attraction itself.
• Low level counter at ‘pre-booked/group/disabled desk’.
• Good lighting in ticketing area.
• Seating available in the reception/ticketing area.
• Handheld audio-guides available (free of charge for visitors with visual disabilities) at reception.
• Transcript of audio-guide and 3D film available free of charge to disabled visitors at reception on request.
• Braille, tactile and large print copies of The Deep guidebook are all available to borrow free of charge in reception.
• Wheelchairs (including electric wheelchairs), tri-walkers and rollator walking aids are available to borrow free of charge from reception, subject to availability. If you wish to borrow a wheelchair from The Deep, you or a member of your party will be asked to complete a form (including your name, address and telephone number) and provide ID to be checked by our reception. You will be required to return the wheelchair at the end of your visit. This service is not pre-bookable. Please request this service at The Deep reception desk on arrival.
Internal Public Areas and Exhibition
• There are two large main lifts to the attraction entrance. Stairs are also available.
• Most of the attraction is on level or ramped ground. There is one set of stairs into 'Deep Blue One'. A small lift is available at this point but larger electric wheelchairs and pushchairs may be too big for this lift. Visitors who find that this is the case should make themselves known to a member of staff who will direct them to a larger lift.
• Guiding staff are positioned throughout the attraction (dressed in blue t-shirts or purple fleeces) and can offer help, direction and advice.
• Seating is available throughout the building.
• Lighting is generally low throughout the attraction. There may be some flashing lights from audio visual displays.
• Some visitors may find the background noise from exhibition and other people to be loud.
• Scheduled Quiet Day events through the year which include lighting turned on, background noise turned down and timed BSL signed presentations. See events listings for details.
• BSL signed tours available free of charge when pre-booked with reasonable notice.
• Additional tactile exhibits are available on request from the guiding staff.
• The exhibition has been designed so that the information is displayed using a range of audio, visual and tactile content to be accessible to all.
• There are four accessible toilets in the attraction: Ground floor/reception, ground floor/shop, 3rd floor/ Observatory Café and 1st floor/picnic area. Each is fitted with an emergency alarm call system.
• Baby change facilities are available within most of the toilets in the building (including ladies, gents and disabled).
• A first aid room is available on request which some disabled visitors may find useful as a private area.
Observatory Café, Halfway Café and Indoor Picnic Area
• The Observatory Café on the 3rd floor is open every day serving a full range of hot and cold drinks, food and snacks. Hot food is served until 3pm.
• There is a lift in the Observatory Café to the next floor where there is overflow seating and a viewing area.
• Both cafés are counter service but table service can be offered where needed, on request.
• Staff are available to assist where required.
• Chairs and tables are movable, some with a central support column, some with legs on each corner. Some tables are identified as being higher which can be easier for wheelchair access.
• 'Good grips' cutlery and plate guards are available on request.
• There is a ‘Baby Food Warming’ station in the Observatory Café which includes bottle warmers and a microwave which is free for all visitors to use if required.
• Good level of natural light in Observatory Café and Halfway Café.
Two Rivers Restaurant
• Open every Friday and Saturday night.
• Pre-booking advisable.
• Table d’hôte menu, a copy of which can be requested in advance or downloaded here
• Large print copy of menu available on request.
• Dietary requirements catered for, with food cooked to your specification where required.
• Table service, with waiting staff on hand at all times.
• Two Rivers Restaurant main entrance has a set of 22 steps to the dining area. A door person is on hand to access a lift for any diners on request which is 28 metres away from this entrance.
• Wheelchairs or tri-walkers and rollators can be borrowed for the evening if required.
• Portable induction loops available on request.
Shop
• Open access on a level entry from the ticketing areas.
• There is an induction loop installed at the counter.
• There is a low level counter in the shop
Education Visits
• Education sessions are delivered at all academic levels to suit students’ needs and can be adapted to suit specific requirements
• An Induction loop is installed in one of the learning centre classrooms
• Moveable chairs and tables
• The Deep has a full disability awareness training programme in place for front line staff.
• Assistance dogs are welcome and can be provided with bowls of water on request.
• The Deep has many staff trained in first aid and can offer assistance and first aid supplies as necessary.
• In the event of a building evacuation, a repeating tannoy announcement and siren will sound, the audio visual displays will switch off, house lights come on and fire wardens ensure that visitors make their way to the nearest fire exits. Lifts will cease to operate. Due to the attraction being over four floors some descent of stairs may be needed to exit the building. Disabled refuge points are therefore provided for the safety of those who cannot use the stairs.
Location
Contact details
Location map
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Times & Prices
Opening times
Opening Times
| Day |
Opening |
Closing |
| Monday |
09:00 |
17:00 |
| Tuesday |
09:00 |
17:00 |
| Wednesday |
09:00 |
17:00 |
| Thursday |
09:00 |
17:00 |
| Friday |
09:00 |
17:00 |
| Saturday |
09:00 |
17:00 |
| Sunday |
09:00 |
17:00 |
Ticket prices
Ticket prices
| Ticket type |
From |
To |
| Child |
£8.50 |
£0.00 |
| Family of 4 |
£34.00 |
£0.00 |
| Concession |
£9.50 |
£0.00 |
| Family of 5 |
£41.00 |
£0.00 |
| Adult |
£10.50 |
£0.00 |