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York York Dungeon

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Overview

York Dungeon 4 images

The York Dungeon is a 70-minute journey into more than 2000 years of York's horrible history. The Dungeon brings together an amazing cast of theatrical actors, special effects, stages and scenes in a truly unique and exciting walkthrough experience that you see, hear, touch, smell and feel. It’s hilarious fun and it’s sometimes a bit scary.

You will laugh and scream, you will love it. We do too and here is why:

- York Dungeon is now Bolder and Better than ever before

- 11 laugh-out-loud shows

- Laughs, screams and cutting-edge storytelling

We're the black comedy of attractions; dark, atmospheric and very very funny.

Yes, but how does it work?

You and your companions follow the story of York's darkest history through 11 live shows and 8 live actors. It is based on real history (minus the boring bits) where you come face-to-face with sinister characters from York's gruesome past, including traitorous plotter Guy Fawkes and the infamous highwayman Dick Turpin.

It is a fully themed experience. That means 360° sets, full of authenticity and theatrical storytelling. On your journey you will get a check-up from our resident plague doctor, get lost in the Labyrinth of the Lost and learn about the legend of The Golden Fleece. Believe us, it's better than a sightseeing tour of York!

Contact details

Address:
12 Clifford Street
York
YO1 9RD
Tel:
+44 01904 632599
Web:
http://www.the-dungeons.co.uk/york
Email:
york.dungeons@merlinentertainments.biz

Facilities

  • Facilities
    • Dogs restrictions
    • First aid facilities
    • Lost child centre
    • Smoking not permitted
  • Features
    • Indoor attraction
    • In town/city centre
    • Indoor event/attraction
  • Parking
    • Park and ride
  • Booking and Payment Details
    • American Express accepted
    • Delta accepted
    • Maestro accepted
    • MasterCard accepted
    • Solo accepted
    • Visa accepted

Accessibility Statement

The majority of our facilities are designed to be fully accessible to our disabled guests, however The York Dungeon is situated in a Grade 2 Listed building and this does cause some restrictions for guests with mobility difficulties. • The York Dungeon is unsuitable for electric wheelchairs or mobility scooters. There is a standard manual wheel chair on site which can be used (subject to availability). • We have two flights of stairs, both sets of stairs have stair lifts and the guest must be able to transfer unaided from the wheel chair to the stair lift to gain entry. • The Stair Lifts have a safe working load of one person and a maximum weight of 120KG (18.8 stone). For safety reasons, we can only accommodate one wheelchair user per hour who requires an evacuation chair to exit the building during the event of an evacuation. For Groups with more than one wheelchair user please contact the Dungeon to discuss access and how we may be able to accommodate your visit. • The York Dungeon tour lasts approximately one hour, most of which you will be required to stand. Guests with back or neck complaints should alert a member of staff on entry who will provide guidance on aspects of the tour you should be aware of. The Dungeon is not suitable for those suffering from claustrophobia. • The York Dungeon is a show based attraction primarily led by actors. We provide a booklet with an abbreviated version of the shows for guests with impaired hearing. • The Dungeon is very dark and those with low vision or visual impairment may have difficulty navigating around the facility. Assistance Dogs are welcome in the Dungeon, however we find that due to the nature of the attraction it may not be suitable for them and some dogs may become distressed. • The dungeon has a fully accessible toilet facility which is located after the 3rd show inside the dungeon. • Disabled customers can book a priority entrance ticket online at full price and a helper is welcome without charge. To make a booking online please purchase one ticket as the carer does not need to buy a ticket. We require documentary proof of disability i.e. blue / orange badge or similar. If you have any queries or concerns prior to your visit, please call us directly on 01904 632599 and speak to a member of staff, who will be happy to answer any questions regarding access to the attraction.

Facilities

  • Building Entrance
    • Handrail by steps
    • Handrail by ramp
  • Level Access, Ramp or Lift:
    • To a public toilet suitable for wheelchair users
    • To gift shop
  • General
    • Clear signage throughout attraction, eg colour contrast, large letters, pictograms
    • Wheelchairs available free of charge
    • Routes/pathways throughout attraction suitable for visitors with limited mobility
    • Some routes/pathways in attraction suitable for wheelchair users

Location

Contact details

Address:
12 Clifford Street
York
YO1 9RD
Tel:
+44 01904 633899
Web:
http://www.the-dungeons.co.uk/york
Email:
helen.douglas@merlinentertainments.biz

Location map

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Get directions

Times & Prices

Opening times

Opening Times
Day Opening Closing
Monday 10:30 16:30
Tuesday 10:30 16:30
Wednesday 10:30 16:30
Thursday 10:30 16:30
Friday 10:30 16:30
Saturday 10:30 16:30
Sunday 10:30 16:30
BankHoliday 10:30 16:30

Ticket prices

Ticket prices
Ticket type From To
Child £11.40 £11.40
Family (2+2) £49.00 £49.00
Concession £14.40 £14.40
Adult £15.60 £15.60
 
 


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