Santander
📍 7 High Ousegate, York YO1 8RZ, UK
About Santander
Santander operates a convenient branch located at 7 High Ousegate in the heart of York. As a prominent bank, it serves both local residents and visitors needing essential financial services while exploring the city.
The branch provides a range of banking facilities for managing personal finances, including handling withdrawals and transfers. Customers often commend the staff for offering a polite, helpful, and efficient service, contributing to a smooth banking experience for many. The team strives to assist individuals with their everyday financial needs.
Visiting Information
Santander York is open Monday to Friday from 9:30 AM to 3:00 PM, and on Saturdays from 9:30 AM to 12:30 PM. The branch is closed on Sundays. For accessibility, the premises feature a wheelchair-accessible entrance, ensuring ease of access for all customers.
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📍 7 High Ousegate, York YO1 8RZ, UK
from 33 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 33 reviews from Google Maps.Last updated 6 February 2026.
Avoid. This bank is worse than the Bank of England vaults. I try to withdraw my monies, I am asked what I need cash for and trying to transfer monies into another account with another bank is terrible. They interrogate me like I'm a bank robber. I should not have to be put under this kind of pressure when trying to withdraw my money. I understand they need to ask questions for our own safety but they repeat and repeat the questions. I travel to another town now, I cant cope with the gestapo cashiers in the York branch. I am seriously thinking of moving to another bank and ditching this bank.
very easy and fast experience, lovely service, not sure why there's no many negative reviews on here.
Just called Santander to talk about my card had a long wait but I understand it can be busy sometimes, then spoke to Chris I believe was from Dublin honestly the best customer service I’ve ever had! Very polite, helpful and lovely.. Thankyou!!
Poor website updates. Went in specially 25 March to find a Notice on the door saying the branch was closed with no details of when re-opening or nearest open branch. Went in this morning 31st March at 11am to find the branch again closed and will not re-open until 6th April. On both visits Santander's website posted as open !! so I have made two unnecessary visits into York and possibly put myself and others at risk of Covid infection. I was not the only one outside the branch who had made a special effort to visit the branch. Why have a website if it is not kept up to date?
Simon Harrison is my new account manager and hands down is the best one I've ever had. Friendly, efficient, fast, down to earth Yorkshire man. Great service. Thank you
