Administration Officer
<p><strong>Job Title: Administration Officer</strong></p> <p><strong>Location: Bradford, West Yorkshire, BD1 1JA</strong></p> <p><strong>Pay Rate: £12.86 for the first 12 weeks, then £13.25 thereafter</strong></p> <p><strong>Working Hours: 37 hours per week, Mon-Fri, 9am-5pm</strong></p> <p><strong>Working Pattern: Fully Office Based</strong></p> <p><strong>Contract: 3 months with the possibility of extension</strong></p> <p><strong>Clearance: Basic DBS to be processed by Brook Street</strong></p> <p>If you're organised, confident on the phone, and you genuinely care about handling sensitive situations with empathy, Our Client has an opportunity for you to support a time-bound project gathering and recording information for individuals subject to eviction. This role offers a structured Monday-Friday schedule and a clear contribution to keeping case information accurate and up to date.</p> <p><strong>What you'll be doing:</strong><br />* Use internal systems to gather required details and transfer them onto the correct forms<br />* Identify when information isn't available and take action to obtain it<br />* Call external stakeholders and/or individuals to collate missing information (where required)<br />* Maintain excellent administration standards to ensure records are complete and accurate<br />* Deliver a high level of customer service, with a professional and reassuring telephone manner<br />* Handle enquiries and case-related conversations with empathy and discretion</p> <p><strong>What you'll bring:</strong><br />* Excellent administration skills, with strong attention to detail<br />* Confident IT skills and the ability to work accurately using internal systems<br />* Strong customer service capability, particularly when speaking with people on the telephone<br />* A clear, calm telephone manner-able to ask questions confidently and professionally<br />* Empathy and discretion, especially when dealing with sensitive personal circumstances<br />* Reliability and a collaborative approach in a busy office environment</p> <p><br />Ready to make a meaningful impact? This role is ideal if you're looking for a supportive administrative role where communication and confidentiality truly matter Apply now to be considered for this Bradford-based Administrative Officer role with our client.</p> <p>Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.</p> <p>As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.</p> <p>Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?</p> <p>In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.</p>