Customer Advice Officer

Customer Advice Officer needed in Bradford, £14.14ph PAYE - Reference: 5304329 To deal with a range of customer queries through a range of access channels and on a wide variety of client services. To gather information from the customer and use it to advise them on the most effective way of resolving their query. To take service requests, update systems handle complaints and where appropriate signpost customers to the agency most qualified to assist them with their query To provide an accurate …