IT Service Desk Analyst

Salary: £20,000 - 30,000 per year Requirements: Experience in an IT support or service desk role Confident supporting Windows and Microsoft 365 environments Someone who takes ownership and sees issues through to resolution Strong communication skills with a variety of departments and a practical mindset Comfortable working in a small, hands-on team Responsibilities: Provide 1st line support across the business Troubleshoot issues remotely using our RMM platform Take ownership of incidents from …