B&M Care

A garage that does what it says it will do! Recently had a small oil leak on the car. BMW wanted £190 to put it on the ramp to take a look so I booked in at B&M care. They said they would look at it whilst I waited. Literally 10 minutes later they had seen what they needed to see and had me booked back in for the work doing. Fantastic service - I will be back for regular maintenance

My BMW x1 needed an expensive fix my mechanic couldn’t do so I was recommended to B&M Care. They fixed it within three days and the customer service was fantastic. I’m pretty sure they even cleaned my car too! It looked much cleaner when I got it back. Thanks again!

Great service from B&M for my range rover velar. Fault found via code scan ordered new part, fitted new part all done quickly and very professionally. Thank you

I had my BMW 320d in for a coolant leak. The guys did a good job in finding the leak and fixing the problem. But only to find out the coolant indicator had been snapped off, and was missing from my expansion tank. Prior to bringing my car in, my car was leaking coolant and required me top it up on a daily basis, so I know it was there the morning I dropped my car off. After raising the complaint, the mechanics denied any wrongdoing and advised “it was already broken”. After escalating the issue to a manager, he too spoke with bad attitude and very poor customer service, again backing his mechanics and advised it was already broken, though agreeing to replace the expansion tank next working day. Even the so called car wash was a half job, as it appeared they just jet washed the car with no use of any car shampoo, as I could see the dirt on the car. I expected a lot more from B&M Care Ltd. The matter should have been investigated as mechanics can then cause further damage to other customer’s cars. I know I won’t be going back after showing negligence and poor workmanship, makes me doubt if anything else was broken which I can’t see. I was charged full rates for a not so professional job. BEWARE.

Having used these guys a few times for my BMW ix3 servicing, Mot over the last couple of years, they are super reliable, fairly priced and even clean your car! Overall excellent service and way better service than using BMW (and cheaper)