Quality Assurance Lead

The Quality Assurance Lead is a specialist field-based role within the Quality and Governance Directorate, responsible for delivering HC-One’s internal quality assurance framework across the Group’s portfolio of homes. Reporting to the Head of Regulation and Compliance, the postholder conducts structured internal quality inspections against HC-One’s internal quality framework, providing homes with an objective, expert assessment of their compliance position ahead of regulatory inspection and id…