Credit Controller
<p>There are two types of Credit Controller; the ones who send increasingly red emails, and the ones who actually get paid.</p> <p>This company is looking for the second kind. So, they need someone to take ownership of Credit Control.</p> <p>You'll be joining a Finance team of four and looking after the Accounts Receivable and Credit Control process from start to finish.</p> <p><strong>What you'll be doing:</strong></p> <ul> <li>Taking ownership of the end-to-end Accounts Receivable process.</li><li>Maintaining the sales ledger and making sure customer accounts are accurate and up to date.</li><li>Proactively chasing outstanding debt by phone and email.</li><li>Building strong relationships with customers and becoming their main point of contact for financial queries.</li><li>Investigating and resolving invoice queries before they become an excuse for something not being paid.</li><li>Reviewing customer credit limits and carrying out credit risk assessments.</li><li>Managing aged debt and escalating overdue accounts when necessary.</li><li>Liaising with external legal partners where further recovery action is required.</li><li>Producing aged debt reporting and keeping the wider business informed of potential issues.</li><li>Working closely with Sales and Operations to keep credit lines open wherever commercially sensible.</li><li>Using credit automation tools to make the process more efficient and give the business better visibility of its debt.</li><li>Supporting the wider Finance team with control tasks and helping streamline monthly reporting.</li></ul> <p><br /></p> <p>The important bit is how you do it because their customers are valuable, long-term relationships.</p> <p>You'll pick up the phone, you'll get to know the customers, you'll understand why something hasn't been paid, and when somebody is taking the mickey, you'll be comfortable telling them.</p> <p>You'll need enough commercial awareness to understand both sides, while still remembering that cash in the bank is generally more useful than cash on an aged-debt report.</p> <p><strong>What they're looking for:</strong></p> <ul> <li>Previous experience working in Credit Control.</li><li>The confidence to pick up the phone and have conversations about money.</li><li>Strong communication skills and the ability to build genuine relationships with customers.</li><li>The ability to be diplomatic when appropriate and assertive when necessary.</li><li>Good Excel skills and confidence working with financial data.</li><li>Experience using Sage or a similar ERP/accounting system.</li><li>Strong organisation and attention to detail.</li><li>The ability to manage a busy ledger and prioritise the accounts that need your attention.</li><li>A proactive approach to spotting and resolving problems rather than waiting for somebody else to find them.</li></ul> <p><br /></p> <p><strong>What do you get?</strong></p> <ul> <li>An annual salary of up to £35k (depending on experience)</li><li>Hybrid / flexible working (the opportunity for remote).</li><li>25 days' holiday, plus an additional day off.</li><li>Private healthcare.</li><li>5% employer pension contribution.</li><li>Employee benefits and discounts.</li><li>Employee Assistance Programme.</li><li>A few other decent perks.</li></ul> <p><br /></p> <p>Interested? Click "apply now".</p>