Customer Service Representative 6 month FTC

Job Summary * Fully manage each day’s appointment sessions * Carry out reminder calls to customers for appointments * Monitor session progress and backfill appointments where necessary * Identify additional support with other sites where necessary in management of the appointment session * Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression * Welcome and greet customers on arrival whether t…