Complaints Business Partner

Fixed Term Vacancy (contracted until 31/03/2029) We’re looking for a Complaints Business Partner to join our Service Improvement team and play a key role in shaping how we manage complaints at Leeds Federated. This is a new role at Leeds Federated, giving you the chance to help shape how we manage complaints and improve the experience for our customers. You’ll take ownership of Stage 2 complaints, making sure they are investigated properly, resolved fairly and that customers are well informed. …