CX Tooling and Automation Specialist

Salary: £30,000 per year About the role The CX Tooling and Automation Specialist is a technical, cross-functional role dedicated to architecting and maintaining the infrastructure that powers our customer experience. You will bridge the gap between customer operations and technical execution, focusing heavily on the build, maintenance, and optimisation of our core CX platforms. By leveraging automation and data integration, you will eliminate manual waste and ensure our systems scale effectivel…