Jan Hayes Operational Decision-making in High-hazard Organizations: Drawing in White

This book describes research on safetyrelated decisionmaking by operations supervisory personnel in three different highhazard industries, and features a case study illustrating each a chemical plant, a nuclear power station and an airnavigation service provider. The focus of this research is unique those who supervise the frontline personnel and essentially provide the organizational link between senior management and minutebyminute system operations. | Jan Hayes Operational Decision-making in High-hazard Organizations: Drawing in White