Part Exchange Executive
<strong>Job Description</strong> <p>At <strong>William H Brown</strong>, we have an exciting opportunity for a <strong> Part Exchange Executive</strong> to join our Land & New Homes team in Dinnington, supporting our continued growth and success.</p> <p>As a Part Exchange Executive, you will play an important role in supporting customers who are looking to part exchange their existing property when purchasing a new home. You’ll work closely with our branch teams, developers and customers to help ensure the part exchange process runs smoothly, providing an efficient and professional service throughout.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Support customers throughout the part exchange process, providing a professional and responsive service</li><li>Build strong working relationships with branch teams, developers and other internal and external contacts</li><li>Co-ordinate property and customer information from a range of internal and external sources</li><li>Liaise with customers and relevant stakeholders by telephone and email, providing updates and responding to queries</li><li>Ensure information is accurate, complete and kept up to date throughout the process</li><li>Work closely with internal teams to ensure part exchange opportunities progress efficiently and within agreed timescales</li><li>Maintain accurate records and follow company processes and procedures</li><li>Comply with all relevant company policies, statutory requirements and regulations affecting the estate agency industry</li></ul> <p><strong>Skills & Experience</strong></p> <ul> <li>Strong organisational, administration and time management skills</li><li>Excellent attention to detail and accuracy</li><li>Confident communicating with customers, colleagues and external stakeholders</li><li>Strong verbal and written communication skills</li><li>Ability to manage multiple priorities and meet deadlines</li><li>Comfortable working in a fast-paced environment and managing changing priorities</li><li>A proactive approach, with the ability to work independently as well as part of a wider team</li><li>Good IT skills, including Microsoft Office</li><li>Previous experience within estate agency, new homes, property or part exchange would be desirable, but is not essential</li></ul> <p><strong>About William H Brown</strong></p> <p><strong>William H Brown Estate Agents</strong> are part of <strong>Sequence Home</strong>, one of the UK's largest and most successful estate agency and property services providers.</p> <p>Operating under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of specialist services including new homes, mortgage services, surveying, conveyancing and more.</p> <p><strong>Connells Group UK</strong> is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.</p> <p>EA08057 </p>