Service Improvement Executive

Goodlord’s mission is to be the gold standard platform for renting, and we’re on the hunt for a Service Improvement Executive, reporting directly to our Head of Support and Onboarding to help us achieve this. We’re looking for a highly analytical and pragmatic Service Improvement Executive to help make our customer support operation work smarter. You’ll use data to uncover inefficiencies, understand where our teams are spending their time and identify opportunities to improve our customer exper…