Top Spec Autocare Ltd

Abusive to members of the public. Think they can block traffic and inconvenience people’s lives when the traffic lights are green. Heard bad things about the garage that they over charge people also. One of the members of staff came running at my car in a very threatening manner. I’d be concerned about how they deal with customers

I have been using top spec for years. As a woman iit’s important to trust your garage!, no hidden agenda or over priced service.

Excellent Service and Knowledgeable Staff I went in for an MOT, and the team not only carried that out efficiently but also identified a major issue with the suspension arms that had been missed by a previous garage. They promptly addressed the problem and were incredibly helpful throughout. I really appreciate their honesty and expertise—highly recommended!

Took car in for an MOT and faults were found. Asked how much for it to all be sorted and was given a price - agreed and booked it in the for the next day. Dropped it in first thing in the morning and the repair took the whole day. Communication was poor through this (none basically to say when will be ready/has been delayed) and ended up in me having to visit the garage before closing time as I needed the car that evening. Was told it still wasn't fixed and to come back an hour later (post official closing). Came back again to collect car. Looked at the repairs and only the MOT failures had been fixed, the advisories had remained the same. Staff member suggested this had been a miscommunication which I dont dispute, however no genuine customer care was offered to provide a resolution other than to offer another book in at full price to resolve to the remaining issues. Car has been repaired and has no issues post-repair so cannot fault quality, however left with a overall negative perception of the garage after experience.

Awesome guys here! Friendly, really competitive prices, really knowledgeable. Great help with both my car and bike. Thank you! 😊