Barbour Beverley

Before you buy a Barbour jacket I suggest you look at photographs of what mine looks like after only three years of winter walks with my dog. Falling to bits. My 35 year old Barbour jacket is still in perfect condition. Are these new jackets made in China now? Barbour used to be a sign of quality - not any more.

Whilst I was away overseas, my mother kindly took my Barbour jacket into store to get a popper fixed. The staff told her the jacket NEEDED to be rewaxed. I only wear the jacket on nice occasions and it was basically still in brand new condition, it certainly DID NOT need re-waxing! They fixed the popper but the rewax left the jacket very sticky, which they reassured would be 'fine in a week'. 3 months later, I return home and the jacket is still a sticky mess. I complained to Barbour who took it in for free but promptly sent it back to me a week later in the exact same condition I sent it in. What started as a simple popper repair resulted in my favourite jacket rendered totally unwearable. They took advantage of my anxious mother in order to upsell a poor service that wasn't even needed. Won't be visiting this store or buying anything Barbour again.

The manager who is such a lovely guy is always helpful and very polite makes your experience in the store such a delight 10 out of 10 for excellent customer service.

Quiet shop with two well informed and friendly staff, nothing was too much trouble for them. Loads of stock tried on and happy with purchase at the end of it.

Very helpful staff, pulled out boxes of stock 'till the right size and product was found. Recommend a visit, you'll find friendly staff, good selection of stock.