The Petersgate Medical Centre

I have nothing but all around praise for this medical centre . I changed to petersgate a good few years ago as it was my parents surgery and seeing the medical services they supplied and level of care they provided. Best thing I did and it’s is now my husbands practice too. I have nothing but praise for the full team at petersgate medical centre and highly recommend it . Keep up the good work, you don’t get the praise you deserve👏

Dr. M May I just thank you. I wanted to take a moment to express my gratitude for the compassion, and dedication you have shown in my care. In a time when the medical field often feels fast-paced and impersonal, you have restored my faith in the true essence of kindness not just through medicine, but through genuine empathy and humanity. In an era where the structure of modern healthcare can sometimes overshadow the human connection, you are a shining example of what medicine should be. Thank you for embodying the values that truly matter in your profession. The care and kindness you have shown will go a long way. With sincere appreciation, Darren

Amazing customer care. Everyone going the extra mile to keep their patients safe. Thank you

The doctors and nurses are lovely. The only thing to let the practice down are some receptionists. There are signs saying abuse of staff won’t be tolerated. Yet some of the receptionist treat and talk to patients like dirt. Only to be backed up by the practice manager. I couldn’t make an appointment at 8 so while waiting in the waiting room I called the appointment line for my grandson an appointment. One receptionist came out and told me off infront of another patient. People use mobile phones in that waiting room all the time. Rules are in place, I appreciate that, but there are ways and approaches to avoid people being belittled in public in the waiting room. The incident today has prompted me to search a new practice.

Having been on the books at Petersgate Medical Centre for some years, I’m actually outraged at the level of service which I’ve recently received from the surgery. Trying to gain information and a referral onto a Diabetes Prevention Programme following a pre-diabetic diagnosis has been like pulling teeth. I’m disgusted at their lethargy in tackling the problems of diabetes. They’re going through the motions but, failing to deliver. I’m so disgusted with their level of service that I’m changing Doctors surgeries.