Garden Centre by Homebase (inside The Range) - Sheffield Drakehouse

At a time of year when there are fewer colourful plants to choose from, I found a wonderful selection of cyclamen and heathers in an array of colours. Have always found the plants here to be healthy and cared for. Lovely friendly staff,…….a shout out and a ‘thank you’ to Alan and Clare for their help and kindness. Plenty of free parking is always a bonus. Look forward to returning for more plants soon.

Excellent, great store, great shopping!

Sold us Bathroom and pushes us towards ProtectMyInstall. Fitter was a cowboy. Two independent surveyors said most things should be re-installed. Homebase CEO rep washed their hands of the situation. Homebase have done NOTHING, 4 months later we still have water gushing through the bath side and into our downstairs electric cupboard. DO NOT ever trust Homebase and the recommendation of PMI. Our £6000 bathroom installed is ruined and they have done nothing about it. During install the cowboy installer caused 5 different leaks into the ceiling, in some places there is a 12mm gap between bath and wall which can be seen as daylight from the electric cupboard below. The fitter broke the bath corner forcing the bath panel in which is now distorted and bulging. None of the wet wall are level or square, surveyors noting 20mm bowing out in places. He cut a massive hole in our stairs to reach a leak that he caused fitting the shower feed, that he never tested. The sink tap moves freely, the bath taps were initially fitted hand tight and leaked. Nothing is level or properly fitted. RICS Surveyors words. Summary and Recommendations Overall, the bathroom installation appears to be poor and my recommendations are as follows: In the first instance, the bath should be removed, and if damaged replaced. The wall panelling should be cut back and trimmed off level with the top edge of the bath. The bath can be scribe slightly into the wall if required to ensure that there are no excessive gaps and ceilings can remain watertight and relatively small. Sealants will all require renewal. The shower screen will then need to be refitted. The fixed panel to the vanity unit beneath the wash handbasin needs to be replaced and fitted so suitable gap can be obtained between the doors and the fitted panel the doors and then require general adjustments to ensure consistent gaps throughout the vanity unit installation. The basin should be removed and refitted level and at this time the basin taps should be securely fitted. The WC should also be removed and refitted to ensure that is level. What have Home base done about this? NOTHING. A helpful chap in store tried to help and was categorically told to back off and not get involved, even though in his expert opinion 'the entire installation should be ripped out and re-fitted' He has been ordered to stop helping us by his superiors and the CEO's office. This company is a disgrace and treats customers disgusting. 1 star is too many. They use Protect my Install (er) who do not communicate, and instead give the problem to QASSS who's biased approach has been noted on several occasions. If you want a bathroom fitted by Chimpanzees for blind people fitted. Please do go to Homebase and use their 'accredited fitter' Service. If not please look elsewhere and find yourself a professional company, that knows what they are doing and has some understanding of customer service. I can't imagine their Kitchens are any better. Imagine that the gas cooker leaking etc and nothing installed properly.

Some great offers, but had an issue, one of the items listed on sale we got charged full price, an extra £20, but this was after we had paid and realised. It took a while to convince the staff member, so I went and took a photo of the offer, unfortunately the full money had already come of our card and we are still waiting for the refund to go back on, apparently she said it takes longer to go back on than off 😡

Absolutely excellent staff and customer service. I’ve got a big garden project on the go and it’s quite difficult as there’s only me to do all the heavy stuff. Any bit of help offered is very much appreciated. I think I’ve got the majority of what I need but in recent weeks I’ve had lovely help from all staff, plus lots of random smiles and Hellos, which is so nice. Special thanks to: Paul, who advised re: weed killer (I went with membrane and a flamethrower in the end); Lauren, who manoeuvred my wayward trolley last week and loaded my car; Nick who helped me get stuff to, and into, my car today but who has been helpful with advice previously too; Clare (Bear) who is a wonderful ambassador for Homebase, with a ready smile and genuine care for customers (even when challenged by unpleasant “customers”). You’re all fabulous and I’ll see you if I need that extra bag of bark…!!