Grassington Lodge

The room was nice, clean and spacious but lacking in some facilities. Bathroom was clean but was very sparsely furnished with nowhere to put toiletries other than a small shelf. We were disappointed that the advertised "coffee machine" was actually a kettle and packets of instant coffee. The fridge provided was useful as there was no breakfast provided.

On arrival the lodge felt warm & clean. We were in room 6 which was quite small but functional for our needs for the 2day stay. Unfortunately the bathroom is in a separate area to the bedroom which did prove inconvenient with our weak bladders during the evening. Tea tray was adequately filled with complementary tea and coffee. The fridge was a nice addition. Location of the lodge is great to the nearby grassington village and walks. On the downside of our stay, the room was NOT cleaned during our stay. Tea cups were left soiled after our morning drink, beds not re-made and bathroom untouched..

I wouldn’t even give this place one star if I could. They took my money and refused a refund, even though the room was completely unacceptable and nothing like the listing. I tried every possible route to resolve the issue, but they kept shifting the blame to Booking.com for the misleading photos and description. However, the listing is ultimately the hotel’s responsibility. This is not a lodge as advertised—it is a hostel, and an overpriced one at that. The customer service was terrible, and after staying in many places around the world, this was by far the worst experience I’ve had. I strongly advise against staying here. In my opinion, the older positive reviews are from when the property was under different ownership. Avoid.

Used Grassington Lodge for a couple of days as a base while visiting the dales. THE PROS The bed was clean and comfortable. Towels were clean. Room was generally OK. Location is excellent, just a one-minute walk to Grassington marketplace. THE CONS Where do I start? The car park is tiny, badly laid out, and doesn't have enough room for one car per room. On day 2 we had to park our car in the public car park which cost £7 for 24 hours. There's no Reception because the building isn't manned. Instead, there's a code for the main door, and a physical key for your room. There are no meal facilities at all, so you have to go into Grassington for all food and drink. There are a lot of steps up and down, just getting to and using a ground-floor room. The room was OK, but way too warm with no ventilation unless the ground floor window was open but, since this opened onto the car park, not ideal. The en-suite was small and dirty. The shower cubicle had mould and would benefit from a deep clean. The shower had a habit of cutting out for a minute or so before restarting, presumably because it's run out of water somewhere. A five-minute shower had two cut-outs, which is just ridiculous. Toilet and sink need a good clean. En-suite door was badly fitting. No wall-mounted toilet roll holder, so toilet paper just ends up coiling onto the floor. The whole place looks and feels tired. It seems to be trading on past glories, but in reality is barely one step up from a sad hostel.

After reading the reviews, I was worried. However, the Lodge wasn’t bad. Great location. They cleaned our room every day, which is something we didn’t have in other places we stayed in the Dales and Lake District. Lots of outlets for convenient charging. Mini fridge was helpful. They left us fresh milk for our coffee/tea, waters, and little snacks. They have a shared parlor area where we breakfasted on the yogurt and fruit we purchased at the market around the corner. (They also have cutlery/plates/bowls/glasses available, which we appreciated). The room and bathroom were quite small. Double bed. That was the downside. However, we didn’t spend much time there. It is unhosted, but we did get speedy responses to email inquiries. Very quiet at night.