Chevin Cycles Otley

Big thank you to the staff at the Harrogate branch. They have gone above and beyond to help me with an issue on a trek e-bike. Both Charles and Chris have been particularly helpful. Great customer service and technical knowledge. I'd definitely recommend and will shop there again in the future

I've been using Chevin Cycles in Otley for over 20 years and still receive the same amazing service every time I visit. Having just bought my first eMTB the technical knowledge of all the long-serving members of the Chevin team is exemplary and they are always determined to ensure any new bike purchase (and/or accessories) is matched to your riding preferences and ability. All that with the reassurance that they will be there on the phone or in person to help with any queries. Highly recommended.

While they've a wide selection of stock of top brand bikes and kit, and have all the technical skills you'd expect, it's been the level of service these guys give, that keeps me and my family coming back! - they can't do enough to support, and worth visiting even if they're not your nearest bike shop.

I came here to purchase my first ever bike. Friendly excellent customer service. Very informative. Would highly recommend

I can’t speak highly enough of the team at the Otley branch. I’m not someone who knows much about bikes and was nervous about getting help with a new bike that needed some changes. I was worried they’d be elitist and really only interested in ‘proper’ cyclists. I couldn’t have been more wrong! The people I saw could not have been more helpful or kinder. They absolutely know their way round bikes, but didn’t make me feel foolish that I didn’t. They had really useful ideas and suggestions that have made such a huge difference to my cycling experience. I’m really grateful and full of thanks!