Haxby Surgery (Haxby Group)

I am very happy with the service I received from this GP surgery. The person who attended my call was extremely helpful and polite, and they booked my appointment efficiently and with great care. At my appointment, the doctor was amazing, very kind, patient, and attentive. They took the time to listen carefully to all of my health concerns and explained everything clearly, which made me feel reassured and well supported. I was also attended to on time, which I really appreciated. Overall, a fantastic experience. I am very grateful for the excellent care and professionalism from the entire team.

Absolute shambles as always!! I have requested to have my prostate checked, like all media platforms urge us ALL to do, and guess what. I have to have symptoms!!!!!! All I requested was a test

LEFT WITH BRAIN DAMAGE DUE THIS SURGERY NOT PROVIDING THE RIGHT HELP THIS BRAIN DAMAGE CAN LEAD TO DEAFNESS AND BLINDNESS DR French's attitude is shocking. Other go are unsure how to complete blood forms When you complain gp lie to the practice manager about what was said in gp consulations. Previous had heart palpations and chest pain, when i filled in the online form to request an appointment, the gp triaged as routine appointment needed,despite already been reffered to cardiology at the hospital for heart problems under an urgent refferal.

I’m appalled that my daughters 8 week jabs have been cancelled a hour before each appointment by the same nurse as the nurse has been poorly a hour before my daughters vaccinations. She has now had 4 rescheduled.

Rang for a same day appointment for husband - within an hour we had confirmation of one available in the afternoon for which we were grateful. A prescription was processed to be sent electronically and we were advised to pick up an x-ray form from reception which we did. Decided to go then for the x-ray. 1and 3/4 hours later we left with no x-ray being taken as the form was incomplete. The radiographer was apologetic and tried her best to rectify the problem by contacting the surgery a number of times - to no avail as they didn't answer!! We went back to the surgery, receptionist could see the problem and said she could re-do it - as the X-Ray Department had already told him they would sort it we left it at that. Husband then went to pick up prescription only to find the Pharmacy hadn't received it. Back to the surgery to be told the Doctor had only part completed it and it had not been sent. Urgent request was sent to Doctor and we finally picked up the prescription at 19.30!!! X-Ray Department have been brilliant and they have booked an appointment for him having received the correctly filled in form. The afternoon was a total waste of time with someone who is highly vulnerable and has mobility issues spending a longer time in hospital when it wasn't necessary.