Mommy Mookrata

Very average meal at mommy mookrata, the poor waiter was on his own trying to serve the restaurant. The food was average, happy and quick to serve drinks slow on some of the food. The sushi was not good! And everything else was ok..... But not the sides that come with the meat were not overly fresh. Won't be going again.

We had a great experience here. The food was delicious, and the bulgogi grill was a novel experience for the kids. They really enjoyed cooking their own. We were there very early evening, so it was very quiet. The staff were very attentive, professional and friendly. We will be going back in the near future.

Mommy Mookrata Grill & Hotpot is where comfort food meets fun vibes ,grill it your way, dip into rich hotpot broths, and share plates that turn dinner into an experience. Perfect for cosy nights, group catch-ups, and when you want something a little different (and very tasty 😋). Trust us, this is one you’ll want to come back to.

I want to start this review by saying the only reason this isn’t a 2* review is because of how understanding and good the staff were here HOWEVER. I’ve eaten at bulgogi grill so much that I’ve forgotten count - it was the best place to get good Korean BBQ. We went into “Mommy Mookrata” with the expectations of Bulgogi grill but the option of hotpot (THIS IS NOT THE CASE) THE MENU - Menu has completely changed, it’s abysmal. Before you would pay for the meats and you would get unlimited sides etc, now you have to either order a set menu like before with ONE PORTION of each side or BUY INDIVIDUAL MEATS/SIDES. Which at first doesn’t sound too bad right? WRONG - It’s £4.50 for Lettuce leafs which counted as the portion size is drastically different (YOU GET 8 LEAFS) and £3.00 for RICE which is also SMALLER portion. There’s no draft beer, only small 330ml bottles, soju was sold out AND they no longer sell the yellow radish (which is in their kimbab) so it’s either they dont care what their customers want OR it’s no longer homemade kimbab :| This place used to be my go-to and now I doubt we’ll be going back again. BUT one thing I want to make sure the owners of this restaurant know is that there staff is genuinely one of the only redeeming parts of your restaurant now so hopefully you will understand this isn’t on them, it’s on you for selling out. Price for this was £44.95 See pictures below

I completely understand the restaurant has changed ownership from Bulgogi Grill to now Mommy Mookrata and went into the experience with an open mind, however was sorely disappointed. Quality of meat was poor. Opted for the beef mixed set only to find the beef grisly and chewy. The broth on the hotpot was relatively flavourless and beyond that the beef itself was plain. The mixed sets come with three dipping sauces of which were just fine, though not to my taste personally. I had to ask for a bowl of plain soy sauce as this didn’t come as standard. To add I spent the entire meal with steam from the hotpot blowing in my face as it wasn’t picked up by the extractor fan. Grill was not oiled and so the meat would burn and charr whilst being raw all at the same time, it was almost impressive to see. No oil on the grill made it hard to cook the meat as it would just stick to it, and again the only alternative was the flavourless hotpot broth. The service was fine. For a “soft launch” opening of restaurant I would’ve hoped for a bit more enthusiasm or charisma, but it just felt cold. There was a QR code to scan to access the menu however the website it led to was full of pop ups and adverts making it very slow to load and hard to navigate, if you clicked the wrong link I’m sure a virus would’ve downloaded on your phone. Quality of food was subpar. Order a fried rice dish, rice was mushy and overcooked, this was alongside the beef mixed set which again had grisly chewy beef. Only available cutlery is chopsticks making some of the food hard to eat for those who aren’t familiar with using them. To top it all off it was cash only. This was never advertised, not on their website, not on their social media, nowhere. We were only told AFTER eating our meal. We didn’t have any cash on us and the ATM outside of the restaurant was broken so had to pay via bank transfer. Transfer was directed to a personal account, not a business account, which I found quite sneaky. Staff showed us a screenshot on his phones photo album with details of where to send payment to, again just very shoddy unprofessional business, especially as cash only was not advertised anywhere at all. Won’t be going again. If you were a fan of Bulgogi Grill, save your money and don’t bother. It’s a different restaurant now, part of the Mommy Thai chain which is just sad. No heart or soul anymore. I can forgive teething issues for a new restaurant opening, but this whole experience left a literal bad taste in my mouth.