B&Q Leeds - Beeston Ring Road

Our recent visit to the Bathroom & Kitchen showroom was a thoroughly positive experience. we were warmly greeted by a friendly assistant who went above and beyond to provide excellent customer service. Her knowledge of the products was extensive, and she was more than happy to answer all of our questions. As luck would have it, our visit coincided with the reopening of the newly refurbished bathroom section. We were blown away by the impressive range of products on display. The selection was vast and varied, with something to suit every style and taste. What's more, the prices were incredibly competitive, exceeding our expectations by a long shot. The refurbished bathroom area itself was well laid out making it a pleasure to browse the various displays. The products were showcased in a way that allowed us to visualise how they would look in our own home, which was very helpful. We were particularly impressed by the variety of fitted furniture, options available. From modern and sleek designs to more traditional styles, there was something for everyone. The quality of the products for the price is great, with many well-known brands represented.

Had to go to B&Q Beeston 4 times in one day (nearest to us)yesterday28.11.2025, I'm going to try to make this as short as possible because I am still shattered but thought it is important to highlight 2 amazing individuals. Reason for 3 stars is the appalling customer service we encountered on the first 3 times with the exception of MELANIE on the tills in customer collection, amazing service. The first times trying to get nails and couldn't get advice on the proper ones for skirting boards, we were told twice someone would be with us shortly, no one came. Then over to the laminates to ask about stock which wasn't on the shelves, told to wait someone would be with us, no one came. Went to select paint, and that was the absolute topping on the cake, when trying to choose a colour which had no identifying codes on it (no fault of ours) the short haired white haired woman, petite in statour, was very unpleasant. The saying that goes if your words don't say it, your facial expressions gives you away, well, her face was full of disdain and disgust. I told my friend don't bother any further but he wanted the paint because he had limited time to finish his project. Although she came around the counter, she was still unpleasant and eventually we just left without the paint. I returned later before closing because I needed the nails and a few bits more (spent too much money in one day there!), HOLLY was the first interaction we had asking for help and she was phenomenal! DYLAN was the 2nd and they both made up for the horrible customer service we encountered earlier (MELANIE the exception). Not all encounters with staff who we interacted were bad, its just the worst ones leaves a bad taste in your mouth. Christmas is almost here, it would be great to visit the store again and won't have the same experience!!

Came here with the kids on a Friday evening to get their paint mixed to paint their rooms. Kam was brilliant, he even let the kids go right up to the machines to watch it being mixed. When they didn’t have a colour we were looking for, he mentioned if they had it in another store he’d be able to collect it on his way in the next morning. The person who served us on the tills later (they had tattoos on their arms?) was also brilliant and super friendly. Thank you so much for making what should have been a boring trip a great experience!!

I would like to appreciate Gail for her great services. Much of accolades goes to her for the impeccable and spectacular service she provides with precision of professional, acumen and adeptness. She deserves more than she offers to the store.

We bought our kitchen from this store. Although we knew how we wanted it to look, Tracey helped us put it together and compiled our shopping list. There were a few deliveries but not one thing was missing and the quality is first class. We were able to do the whole thing without any help from kitchen fitters. Not bad for a 60+ couple. Wouldn't hesitate to recommend B&Q kitchens and Tracey. Cant thank you enough. Our kitchen is exactly how I dreamt it would be.