Pets at Home Birstall

On Saturday I needed more pet food for my fish. I couldn’t find any without flakes and they recommended this! Flakes make these type of goldfish’a tummie swell! These pellets do the same! I now have 3 dead fish! Won’t be using pets at home again!

The staff were amazing especially Katie she’s an absolute star. I brought in a poorly 5 week old kitten to be seen by vets 4 pets upstairs. I was looking for a feeder but had no knowledge about how to deal with kittens, since it was first time. But Katie took her time out to help me pick out the things I needed and she also helped me prepare the formula. She physically showed me how to feed the kittens too. Amazing! Lovely experience. Thanks again to all staff.

Called here whilst searching for some very specific dietary items for our poorly dog. They didn't have what we were after, but staff were extremely helpful and took time to enquire with the vet and other staff members as to whether an alternative was available. Very helpful.

Helpful and knowledgeable staff. Had all the product we needed and beautiful bunnies. Ensured we had correct size living arrangements before sale and spent as long we needed showing us how to do health checks and feeling confident with them. Top job Rob

I regularly visit this store and I have always been happy with the products and service they provide. Today I visited and I was overwhelmed with how helpful the staff Laura & Abbie were also the store manager. I felt like I had my own personal shopper. I didn’t feel rushed or pressured, it was an overall productive and very pleasant shop. Thank you from myself and the dog (he is ecstatic with his new goodies!) Xxxx