Trailways Cycle Sales, Hire & Accommodation
📍 Hawsker, The Old Railway Station, Whitby YO22 4LB, UK
About Trailways Cycle Sales, Hire & Accommodation
Trailways Cycle Sales, Hire & Accommodation is a unique cycling hub located at The Old Railway Station in Hawsker, just outside Whitby. Renowned for its friendly service and convenient position directly on the Cinder Track, it serves as an ideal starting point for exploring the stunning coastal and moorland routes of the North Yorkshire area. With a strong Google rating of 4.3 out of 5 stars from 75 reviews, it's a trusted destination for both local cyclists and visitors alike.
The team at Trailways excels in providing a range of cycling solutions, from bike sales and expert repairs to comprehensive bike hire services, including tandems and child buggies. Customers consistently praise the swift and efficient repair services, even for last-minute issues, ensuring cyclists can get back on the road quickly. Many reviews highlight the warm welcome and helpful advice, with staff going above and beyond to assist, often providing valuable local recommendations for routes and refreshment stops. Whether you need a quick fix or a quality bike for a day's adventure, Trailways is equipped to help.
Visiting Information
Trailways operates with flexible hours, essentially open 24 hours a day, seven days a week, offering convenience for all visitors. The premises are wheelchair accessible, with both parking and entrance designed for ease of access. For payments, Trailways accepts all major credit and debit cards, as well as NFC payments, ensuring a smooth transaction experience.
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📍 Hawsker, The Old Railway Station, Whitby YO22 4LB, UK
from 75 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 75 reviews from Google Maps.Last updated 9 February 2026.
We had a last minute problem with my bike on a Sunday and were able to pop straight down for some help. Fortunately the problem was quickly resolved and we were able to enjoy a great day cycling. Also thank you for the great pub recommendation up in the moors!
Fantastic! Excellent customer service! Such a warm welcome. Nothing was too much trouble. We hired a tandem bike (for the first time!) With a buggy attached for our two young children aged 2&4. The bike was great! No issues whatsoever. The children had a great ride minus some of the bumps along the cinder track. Would definitely recommend.
Broke my chain on cinder track. Called Trailways when 15mins away. He was due to get ready for a wedding later that day but still told me to come in and fixed my bike, filled my bottles and got me back on the road. Lovely setting for a crisis aswell. Picnic tables and old trains as it’s one of the old stations.
What a wonderful place. I had an issue today with my battery on my e bike and was rescued by the owner who charged my battery and saved me from a dreadful return journey from Whitby to Scarborough on the Cinder Track. He then gave us plenty of advice and I will definitely buy my next bike from here. If I could give more stars I would. Thanks again.
Cycling from Whitby to Scarborough today, my bike had developed a worrying knocking sound. I stopped at Trailways and asked the proprietor, Keith, if he thought anything was about to fail catastrophically. He spent about 30 minutes giving my bike the once-over and looking for the problem, before suggesting one or two likely culprits, and saying that I should probably be OK to get to Scarborough... which I was! He was super knowledgeable and really generous with his time and expertise. He wouldn't take any money for his time, only asking that I make a donation to MacMillan instead. Thank you Keith, you've restored this cyclist faith in humanity!