TGJones

Very helpful staff, excellent range of books, magazines and stationery. Added bonus - the post office below

Great shop in general. Needs more staff on at the post office over lunchtime though. The queuing wait time is unsatisfactory. If you need to use post office desperately and do not have much time, I suggest that you plan ahead and remind yourself to go days before your deadline, because if you are in a hurry or on your lunchbreak you may have to leave before you are served.

Not the shop I remember and used to love! They had actually completely run out of sellotape of all things and the Amazon gift card I wanted to buy would not work on their machine! I was informed that this was the case with all of the Amazon gift cards! Quick exit over to reliable Wilkos!

The checkout area is crazy! It's crammed and filled with promotions, which when the store is full of customers queuing to be served it makes it even more crammed. Then some genius decided to put the self serve tills on the same route as the normal checkouts. So anyone trying to get to the self serve has to hussle past the queue of customers waiting to be served at the normal check out. And trying to do that when you are weighed down with shopping bags makes for a really enjoyable experience. Not. I'd advise that this lay out be looked at Otherwise, staff were lovely cheery and helpful

I have to say that I normally don't shop in wh smiths. But this one has a clearance outlet and I decided to go in. I was pleasantly surprised. The shop is set out well not like the normal wh smiths. It was light and you could find what you were looking for. The clearance part was downstairs next to the post office and we picked up some bargains.