Banana Moon Day Nursery

I was extremely disappointed with my experience at this nursery, particularly regarding the unprofessional conduct of staff members and the lack of effective management oversight that allowed the situation to occur. There were serious concerns around staff behaviour and the use of inappropriate language, including an incident in which a staff member used offensive language (swore) via the nursery’s communication app over message. This behaviour was wholly unacceptable and should never occur in a childcare setting. Following an investigation, the staff member involved was dismissed, which indicates the seriousness of the incident. Poor communication from management who avoided us. However, it is deeply concerning that this situation was able to happen in the first place. With stronger supervision, clearer boundaries, and closer oversight of staff and rooms, this incident may have been prevented altogether. Trust, professionalism, and safeguarding should be central to any nursery environment. Unfortunately, this experience raised significant concerns about management practices and staff monitoring at the time. Until clear and consistent improvements are made to ensure professional conduct and effective leadership, I would not recommend this nursery.

I’ve not been hearing great things about this nursery recently, which is disappointing as I attended here myself as a child. From what I’ve heard from another parent, there are concerns about high staff turnover, with staff leaving due to bullying and poor management. This does not give confidence in how the nursery is currently being run, and it feels like Ofsted should be carrying out more frequent visits and monitoring.

My little boy absolutely loves going to nursery and never wants to leave! The staff are so caring and lovely. I couldn’t ask for a better daycare setting for my child, knowing he is completely safe and cared for.

My daughter absolutely loves Banana Moon Nursery. Highly recommended! Staff are all lovely. Have always felt reassured that my daughter is happy and safe in their care.

Lovely staff. I wouldn't change anything. Children are happy too. I'd love to get a job there if I was offered...