Home & Manor

We moved our house sale across to home and manor after such a disappointing experience and a wasted 10 months on the market with a different agent. Kelly made us feel totally at ease with our initial meeting and we knew she would be pro active and work with us to sell our house, The whole set up process with Laura and Alex was seamless, communication from Lexi and jack with viewings was fantastic, Within days we had numerous viewings and offers with a sale agreed within a couple of months. The transaction of sale was well communicated and Laura helped keep the wheels in motion between all parties, Thanks to all the team would highly recommend Simon & Alison

I cannot recommend Home & Manor highly enough. From the very first consultation through to completion, the level of service provided was exceptional and truly reflective of a first-class estate agency. The initial visit and preparation of the marketing details were carried out by Laura W, and the attention to detail was outstanding. Her guidance was clear, considered, and professional, and the presentation of the property was impeccable — setting a very high standard from the outset. Kelly was exceptional from start to finish. She managed all viewings personally, communicated with clarity and consistency, and demonstrated an impressive depth of market knowledge. Her calm, confident approach and highly effective negotiation ensured the sale was handled with skill and precision, achieving an excellent outcome. Once the property was sold subject to contract, Laura O took over the in-house legal communication with my solicitor and the purchaser. Her knowledge, professionalism, and attention to detail were first class. She was proactive, efficient, and reassuring throughout, ensuring the transaction progressed smoothly and without unnecessary delay. What truly distinguishes Home & Manor is the way the entire team work seamlessly together. There is a genuine sense of cohesion, professionalism, and personal care that elevates the experience well beyond the industry norm. They deliver a unique, tailored, and highly polished service that inspires confidence at every stage. Selling a property can be demanding, but Home & Manor made the entire process feel controlled, refined, and expertly managed. I would not hesitate to use them again and would recommend them unreservedly to anyone seeking a premium, estate agency service.

Outstanding estate agents. They were extremely prompt in booking viewings and consistently kept track of our progress throughout the entire process. Communication was excellent, and we always felt well supported and up to date. Their proactive approach made a real difference, and we would highly recommend them. Thank you especially to Gabby and Laura!

I cannot praise Home & Manor enough for their professional, courteous, supportive relationship when we purchased our new home via their agency. Despite the complications of the transaction and the irritations causing delays, they treated us as though we were as much their clients as the vendors. We love our new home and don't plan to sell any time soon, however, we would ask Home and Manor to be our agent if that was the case. They were very knowledgeable, and informative, sharing their experience which gave us confidence every step of the way. There is a reason why so many black and yellow boards can be seen across the district. Thank you to Laura O and all her colleagues. Carole Sutton

Initially sounded very good in what they where offering and favourable for me to choose them. I found communication was poor, everything was done by email which was not explained by Kelly. Generally emails had to be instigated by myself, and rarely a phone call unless it was by me and then i was at times told to email them. Went to the office once, asked a question was told to email and practically ushered out and not made to feel welcome this was by the owner. Would not recommend unless you where not bothered about sending emails as the main form of communication. It would of been nice when signing up with them that this was how they operated and then it would not of been a surprise. Since doing this review which is my opinion only, and I totally understand about paper trails, however perhaps just a quick phone call to check how I felt things were going. Perhaps even afterwards an opportunity for the staff to get some feedback from me or any other customer would of helped me feel more favourable to the company. Since receiving a response to my review from the owner in the form of a telephone call, in which I was told off and talked over, which in my opinion was not professional at all. I had visitors and the phone on speaker - ooops. I have then since read the response the owner has left and firstly I want say that the money 'saved' was £200 which I happily wanted to give to the buyers. However the member of staff discussed with the buyers the difficulty I had, and they did not pursue the payment. This wasn't a big saving as the owner made out or a big favour. An issue that I didn't want to bring up but I feel now that I need to; I chose to do the viewings myself as I felt I could promote my house better. One viewing inparticular raised my concerns in regards to safety. I had some back to back viewings, I was upstairs, there was a knock at the door, came downstairs and there was 2 guys in my front room. Apparently they had come instead of their mum to view my house. As I was on my own and taken a back by this i was concerned that I was not informed of the change of viewers. I did speak to the office about safety and what happened and that perhaps they should check or get viewers to confirm who is doing the vewing and if there is any change. I dont think anything was done and I never heard anything back about putting anything in place to keep people safe or to feel safe. I can honestly state that the 2 stars I gave in my review is valid due to the experiences I had.