Nether Edge/Services/Post Offices/Banner Cross Post Office

Banner Cross Post Office

Banner Cross Post Office in Sheffield is highly rated for its friendly and helpful staff, offering a wide range of postal and retail services.

About

The Banner Cross Post Office, conveniently located on Ecclesall Road in Sheffield, stands out with an impressive Google rating of 4.7 out of 5 stars. It serves as a vital community hub, known for its extensive range of postal and retail services, making it a reliable stop for residents and visitors alike.

Customers consistently praise the exceptionally helpful and dedicated team, who are frequently noted for going above and beyond to provide excellent customer service. Whether assisting with complex forms like driving license updates, helping find the perfect card, or even sourcing specific items, the staff are driven by a genuine desire to help, ensuring a positive experience for every visitor.

Visiting Information

The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 4:00 PM. It is closed on Sundays. The premises feature a wheelchair-accessible entrance, ensuring ease of access for all. For convenient transactions, the Post Office accepts credit cards, debit cards, and NFC payments.

4.7

from 47 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 47 reviews from Google Maps.Last updated 6 February 2026.

Anonymous

5/5

5 months ago

Went in this week to buy a birthday card for my wife. The selection was very very good. I selected one and also bought a present to go with it. The staff were extremely helpful when one of the items was out of stock. They took my number and rang me after accessing the item specially for me. They could not have provided better customer service. They restored my faith in people just wanting to help their customers.

Anonymous

5/5

2 months ago

I can’t praise the staff here highly enough. I agree with other comments that they certainly go above and beyond. The customer service is excellent and driven by a genuine desire to help. A special shout out to Nasar & Helen. 🥰🥰🥰

Anonymous

5/5

9 months ago

Just visited the post office to update my driving license and the branch manager was beyond helpful in assisting me in completing the forms correctly to ensure it is successfully processed. I was so confused by all the form requirements and multi-page instructions, so can’t stress enough how appreciative I was to receive the help. Excellent customer service. Above and beyond. Thank you!

Anonymous

5/5

8 months ago

Popped in to sort out a letter with special delivery. Came away with 4 delicious vegetarian samosas and a lovely chickpea salad. So nice for lunch. Fantastic service. Can't recommend enough.

Anonymous

5/5

10 months ago

The best service ever!! I went in today to renew my daughter’s passport and they were so helpful from start to finish and made it all so easy. I’m so grateful for the help, and the patience and kindness for my children as well. Thank you so much!