Otley/Services/Tech & Electronics/Fusion Exchange & Repair
Fusion Exchange & Repair

Fusion Exchange & Repair

Fusion Exchange & Repair in Otley provides expert electronics repair services and quality second-hand tech.

About

Fusion Exchange & Repair is a highly-rated electronics store and repair centre located at 7 Market Street in Otley. With an impressive Google rating of 4.7 out of 5 stars, it's known for its reliable service and customer satisfaction. This hub for all things tech offers solutions for everything from broken phone screens to laptop issues, alongside providing quality second-hand electronic devices. It serves as a vital resource for locals and visitors needing urgent tech assistance in the heart of Otley.

The team at Fusion Exchange & Repair specialises in prompt and efficient repairs for a wide array of electronic devices, including mobile phones and laptops. Customers frequently praise the speed of service, often getting issues diagnosed and resolved quickly, sometimes within minutes. The business is also noted for its fair and transparent pricing, ensuring excellent value without compromising on quality. Beyond repairs, they offer a selection of second-hand electronics, providing sustainable and affordable options for tech needs. Staff are consistently described as friendly, knowledgeable, and genuinely committed to going the extra mile for customers.

Visiting Information

Fusion Exchange & Repair is open Monday to Saturday, from 9:00 AM to 6:00 PM, and is closed on Sundays. The premises feature a wheelchair-accessible entrance, ensuring ease of access for all visitors. For payment convenience, the store accepts a variety of options including credit cards, debit cards, and NFC mobile payments. Cash is not the only accepted payment method, offering flexibility for customers.

4.7

from 47 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 47 reviews from Google Maps.Last updated 2 February 2026.

Anonymous
5/5
2 months ago

I needed a laptop lead in a hurry, and Jim went out of his way to ensure one arrived at the shop the following day. This meant I could use the laptop when Interrailing over the ensuing fortnight. Great service. Dr Brian Parry.

Anonymous
5/5
3 weeks ago

Went in for blocked charging port / not charging Samsung Fixed problem within 5 minutes and charged me an extremely reasonable £20 rather than the price of a new port/phone Cant recommend James and the team enough, any future issues and these will be my first and only call

Anonymous
5/5
11 months ago

My phone went dead, after an awful experience in another shop where I was blamed for using a perfectly good charger and being quoted a minimum £45 for repair I called in Fusion Exchange, where the problem was diagnosed and fixed within two minutes by a very friendly assistant, who explained what to do if it happened again. Thoroughly recommended.

Anonymous
5/5
a year ago

Made enquiries regarding a replacement screen and faulty port on my Samsung Galaxy. The advice & service to sort out my faults was excellent. Really great customer service. Highly recommend!!

Anonymous
1/5
a year ago

Bunch of jokers. If you need to get anything fixed DO NOT bring it here, they will mess you around and give false promises about people coming to ‘have a look’. Took my MacBook there it was in for two weeks and they did absolutely nothing to it. Guy who I was in communication with also blamed his own mental health on the delay. Totally unprofessional and a total disaster of a business. Should be closed down.

Location

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1 location

📍 7 Market St, Otley LS21 3AF, UK

Details

Address

7 Market St, Otley LS21 3AF, UK

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Source: Google