
About
Located in the heart of Otley at 15-17 Kirkgate, the Otley Banking Hub offers a convenient shared facility for essential financial transactions. Designed to support the local community, it provides a vital service for residents and visitors alike, consolidating access to various banking needs under one roof.
The hub facilitates a range of common banking requirements, acting as a central point for customers from participating banks. Visitors frequently commend the friendly and dedicated staff for their helpfulness and understanding when assisting with queries and transactions. The team strives to provide a supportive environment, ensuring a smooth experience for those managing their finances.
Visiting Information
The Otley Banking Hub is open Monday to Friday from 9:00 AM to 5:00 PM, remaining closed on weekends. The premises feature a wheelchair accessible entrance, ensuring ease of access for all visitors. While specific payment options are not detailed, the hub is equipped to handle a variety of banking transactions for customers.
from 16 reviews
Google Reviews
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Showing 5 of 16 reviews from Google Maps.Last updated 2 February 2026.
Would not give out pound coins. Instead I have to buy something using a £20 just to get different denominations of my own money. This amounts to little more than a tax for using coins. I was offered the opportunity to set up a business account...for a handful of coins. Beggars belief really. Local hub failing to serve the local community.
Absolutely brilliant service from the young lady from Barclays this morning, very helpfull and understanding, thank you for your help
5 stars Was very pleased with the way I was treated by Mr. John Hutchinson today (25/6/25) he was very caring and helped sort out my problem as I suffer with mild memory loss and slight deafness. Thank you for caring Michael Beard
We met John today at HSBC he was very informative and giving of his time. Thank you
Incredibly helpful staff and service - us it or lose it! I bank with Halifax, and when I turned up on a Wednesday and saw Halifax was on Tuesdays I was disappointed - HOWEVER! Services are available for all banks are available every day - it’s just if you have queries around your account there is a room where you can turn up and speak to a representative from your bank. I was able to make a cash withdrawal larger than what an ATM would allow, all while chatting to the friendly staff.
Location

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📍 15-17 Kirkgate, Otley LS21 3HN, UK
Details
Rating(Google)
Address
15-17 Kirkgate, Otley LS21 3HN, UK
Phone
0345 722 3344Opening Hours
Source: Google