Clifton Medical Centre

I have been with Clifton surgery for years and have never had any problems at all . The reception staff are lovely ,the GP,s and nurses great . I work at a different surgery in Rotherham not connected to Clifton and totally understand some of the frustration and anger the patients encounter , the waiting times for calls, the lack of appointments to offer and having to use the online services. Unfortunately this is the NHS. and surgeries have little choice when things change. We can't go back to the old ways queuing up in the morning , demanding an appointment with a particular gp.for a sniffle. It upsets alot of patients but im sure Clifton surgery is doing its best to help everyone at a difficult time. It is not the receptionists fault if there are no appointments left or they ask you what the appointment is for, it is to make sure you see the right clinician. Due to some people wanting an appointment a minor cough, cold, sore throat that they only had a couple of days, or hay fever or back pain that a pharmacist or physio can deal with is one of the reasons there are no appointments left for you or your family the genuine unwell patient. In addition to this the people who book appointments and do not attend anyway! again they are wasting an appointment that could be yours. This is across the whole of the Nhs GPS and hospitals . Clifton medial centre are trying their best to help everyone.please have a little more understanding, they are doing the best to help you ! Keep up the good work Clifton .

Clifton medical centre have been absolutely fantastic we cannot praise them enough very professional Doctor Josephine has given us hope in the NHS she has been amazing very helpful and supportive we are very grateful to her for all her time and dedication and helping us with our health issues really thankyou so much 🙏

Staff that answer the phone are so obnoxtious honestly you have to beg & plead via phone calls to get any type of service 🙄. Speciality is to make differant rules up as you go along (Jane/ Sabir) things up as you along . Feels like you a second class citizen & evan touching borderline of being racist . Always forced to travel to tje surgery & try via reception if anyone is ever available which often leans ringing the bell & waiting & waiting & waiting . I blame the management for poor teaining & creating work loads & poor morale amongst poorly paid receptionists & call handlers .

If I could give no stars I would. Now you are not allowed to ring. You fill in an online form and, if you are very ill, they tell you to go to A&E and if you are slightly less ill they tell you to use the chemist. Doctors do NOT want to see people any more! It's an absolute joke!

Wow after been with clifton medical centre for the last 18 years I just given up on your. Complete let down service messed around all the time. The online appointment is worse than ever. The doctors just pass you around if you get to see one. It's a joke im out of here moving to broom lane