Halfords Autocentre Scarborough

10/10 5 stars all round! After my brakes were barely passing on its MOT I took it to Halfords for a free brake check, served by Ollie on the front he couldn’t have been more thorough with walking me through what the issues were with my brakes and how we could rectify this. Very friendly polite and very calm. Fast forward after this to when my brakes are being done he’s there again still with his same manor. Brakes feel amazing afterwards. Huge shoutout to Ollie for his amazing customer service and Stephen for the fitting!!

I took my car in for a new tyre on Tuesday and was told I would need another as it was 2mm. So I had the first tyre fitted and then on Friday took my car in again for the other tyre done. When I got home I read the report said that my new tyre was 8mm but the one I had fitted on the Tuesday was now 4mm!!! How? Did they put a duff tyre on the first one? Or trying to get me to buy yet another tyre? Either way I will not be using Halfords again...

I made an appointment for a tyre fitting, arrived 10 mins early (as requested), the lad on the counter was polite and explained it would take about 45 minutes, I went away and came back after 40 minutes, my car had been moved into the fitting bay but they weren't actually working on it. I had to wait another 50 minutes before they fitted the one tyre - never seen anyone working so slowly and with absolutely no regard for the customer sat waiting. Overall it took an hour and a half to get one tyre fitted despite having an appointment which I was early for.

VERY friendly and helpful staff at the Scarborough branch. A quick job done (30 minutes). It’s just a shame that Halfords have stopped doing ‘Tyres on the drive’ in this area now. That was even easier!

Jack and Ethan really went above and beyond for me when I was in a pickle. My valve on my tyre had snapped at 5.45pm and I was due to drive down to Manchester Airport with 3 other girls for my hen do and were due to set off at midnight the same night. Everywhere was shut or shutting and wouldn't fix my issue for me. Rang Halfords, Scarborough - spoke to Jack and he told me he would wait for me to get there with the tyre and sort it for me. We arrived at 6.15pm, a whole 15 minutes after closing and they got right to it. They are literal gods in my eyes. Their service was amazing, they explained everything so well. They were quick, friendly and trustworthy and had my tyre to go 10 minutes later. Worth their weight in gold! Thank you so much guys!