Halfords - Chesterfield

Went for an indicator, sidelight and brake light bulb and a few other things. Liam and other staff had me sorted out in no time. Friendly, professional and knowledgable. Thanks. The chesterfield staff seem really good. 😊

Despite being significantly under staffed, the team working today worked hard to service customers, deal with queries, and clear the line at the till. I've shopped here a few times, and have always been impressed by the commitment to customer service shown by the teams. Senior managers though need to do better at resource planning.

I didn’t even want to give a star but it wouldn’t let me post otherwise. Absolutely disgraceful customer service. Misogynistic man at counter spoke down to my partner like she knew nothing about the product she was buying, when in fact she was very much aware of it all. This is not the first occasion. The bloke should have a training session on how to speak to people properly.

Met the lovely Emma today when we went to purchase front & rear dash cams. Emma was so knowledgeable, professional, polite and cheerful. She is a credit to your store. Booked for fitting this Saturday - so quick. Could do with Emma jotting down an idiot guide on how to get from one app to my bank app and then back again! Emma was an absolute joy.

Big shout out to Chesterfield's Halfords today! Battery issues resulting in recovery call out! At 3pm purchased a battery with fitting from them for 4pm. Home and warm by 5pm. Well done and thank you