Shell

Asked the crank behind counter to scan my shell loyalty app. Said I need to do the purchase first then scan. Thinks I was born yesterday! The guy was a crank! Didn't get my loyalty points and had to bite my tongue and walk out. I encourage anyone to stay away from this Shell! Probably robbing your points!

The diesel pump was making a sound, took the nozzle out a little to see what it was getting poured into the tank, it looked very Bubbly, seems like it's contaminated with water. Lucky only put in just over a litre and stopped.

The issue that I have experienced was: Extremely rude staff!! I pulled up to fill my car 11/01/24 at between 5:30am and 5:45am as I got out my car to fill the guy inside the petrol station over the speaker told me to come inside before I filled up, I thought why? So I went inside anyway to be told that the colour of my car doesn’t match the registration plate!!! I said to the guy yes it does its green and has always been green. He stood arguing the toss with me about his system tells him different so I said well your system must be wrong then and said can I go fill my car or not? He asked how much I was filling up and how I was paying so I told him. I then went out filled my car. When I went back inside to pay I brought up the Government website to check cars tax and MOT on my phone where you can put In your registration plate and it brings up your car details to prove to him that his system must be wrong. Well he wasn’t having any of it and wouldn’t look at the cars details displayed on my phone. He then starts saying that I don’t have to be rude!!! Like what planet is this guy on how is me showing you that you’re wrong being rude??? He then allowed a customer to verbally abuse me inside the petrol station. His attitude was absolutely appalling. I mean who wants to deal with that at that time in a morning while on your way to work. Shell you really need to sort this guy out!!!

Just been to wash my car No foam in the brush and my car was still dirty. Told the guy on the till and he said there is nothing they can do amd wouldn't return my money.

I visited your petrol station on Greenland Road in Sheffield at 12.15 on the 22/9/23. In trying to put diesel into my car I was refused and a shouted me over the intercom in a packed fuel court, in enter the petrol station which was packed I was accused of a drive off and owned them 150 pound, in explaining regarding I'd bought the car and never had the same issue in any other shell petrol station. I was the surround by 3 of your staff members. Till I paid. In explaining the issue I was told its going to be the same in every shell petrol station. If this is the case I want the proof of the drive off. I will no longer be use any shell forecourt and I will be putting this all over social media. I was also approached by another young lad saying they had just accused him of the same in is brand new vw