GO Outdoors

I've been coming here for over 40 yrs, in various forms, it's great store and it's been refreshed since I was last there. I went in today and had a great chat about some new trekking boots. Found the ones I wanted but was told a new CEO came in earlier this year and recently scrapped their price match scheme. So, I went 300 yds away to Decathlon and bought the exact same boots, Salomon Quest 4 GTX, for £55 less.... the guy completely understood and it was pretty clear a lot of others were doing the same.

Just been to this store 25 minutes before closing time. My partner had picked the boots and trousers he wanted we was going to head to the till and the staff member said we are closing in 5 minutes which we was already aware of. However I think it’s wrong to rush customers out of the shop won’t be returning back to this store

Popped in 5 mins before closing for a water container and camping stove. Ignorantly I didn't get the name of the lovely bloke that helped us (seemed like he was the manager or something) but he was so polite and helpful! Even filled the container with water for me. He deserves a raise!

I've always been a great fan of Go Outdoors but they recently went up even higher in my rating. I recently purchased a tent bundle online, tent, awning, footprint and carpet. After a weekend of use it was obvious the awning wasn't a match for the tent, big gaps down the side. I returned it all to the Sheffield branch under the return within 28 days for any reason policy and my money was returned to my PayPal account the next day. I had been worried that the process might be stressful and was very relieved when it happened so smoothly and quickly. Six out of five stars for customer service

Needed a gas regulator for my stove but needed advice to make sure I had the right equipment, Kieran was super helpful and we got it sorted. Great service