Woodbridge Practice

Excellent service. Dealt with efficiently when visited the practice, I was referred to urgent care who saw me very quickly. They referred me back to Woodbridge to have blood tests which were done straight away. I then had a telephone call to discuss results. I was dealt with quickly and efficiently and with care in all occasions. Well done

Excellent service and helpful reception . The surgery used to get bad press but for last few years the improvements are fantastic

The receptionist was super rude. She was having an argument with me over the phone when I only called in to request help and information on my medical history. Instead of helping me, she was just jugging and presenting more problems like I should register with new GP in the first place when all I called in for was just some information she kept expressing her frustration towards me. Horrible costumer service, I understand they go thru a lot during their work with people but that's not a reason to already have that rudeness with every new patient.

Cannot fault the reception or the nurses from my own experience but some of the doctors are absolutely shambolic in their approach to patients. I saw Dr Mhando today and not only was he rude towards me not wearing a face mask (though not a requirement anymore) but also very dismissive of any of my concerns regarding pregnancy. The bedside manner for an expectant mother was shocking! And it isn't the first time this doctor in particular has basically made me feel crazy and oversensitive. I will refuse to see him again!

Able to get appointment the same day. Very helpful and efficient