Holiday Hypermarket

I can’t praise them enough. Competitive prices, good selection and slick booking process. However what makes them standout is how they reacted when things don’t go to plan. After a shock medical diagnosis I got in touch via their online chat to cancel a ski holiday. Nadia showed huge empathy and suggested and looked into other options. She then, taking into account the situation, sorted a solution that went beyond their t&cs. So appreciated. As soon as I’m well enough to travel again, I’ll be rebooking with them.

HolidayHypermarket is a wonderful online platform that offers a vast selection of holiday deals for travelers. This website is an excellent resource for anyone looking to book their next holiday at an affordable price. With its user-friendly interface, extensive selection of destinations, and competitive pricing, it's no wonder that HolidayHypermarket is such a popular choice among holidaymakers. One of the things that I love about this website is the wide range of destinations it offers. Whether you're looking for a relaxing beach holiday, an adventurous trip to the mountains, or a cultural city break, you're sure to find what you're looking for on HolidayHypermarket. The website also features a variety of accommodations, from budget-friendly options to luxurious five-star resorts, so there's something for every type of traveler. In addition to its extensive selection of holidays, HolidayHypermarket also offers fantastic deals and discounts. The website features a range of special offers and promotions, which can help travelers save money on their bookings. For example, you might find a deal that includes flights, accommodation, and meals at a significantly reduced price. These deals are regularly updated, so it's worth checking back often to see what's available. The booking process on HolidayHypermarket is straightforward and intuitive. You can easily search for holidays based on your preferred destination, travel dates, and budget. The website also allows you to filter your search results based on specific criteria, such as hotel rating or board type, to help you find the perfect holiday to suit your needs. Once you've found the perfect holiday, booking is a simple process that can be completed in just a few clicks. Finally, the customer service on HolidayHypermarket is excellent. If you have any questions or concerns, you can easily get in touch with the customer service team, who are friendly and helpful. They can provide you with information on your booking, help you make changes or amendments, and offer advice on the best places to stay and things to do at your chosen destination. Overall, I highly recommend HolidayHypermarket to anyone looking to book a holiday. With its extensive selection of destinations, competitive pricing, and fantastic customer service, it's an excellent choice for travelers of all ages and interests.

Hi, I booked a trip a few days ago and got a confirmation letter today through the post addressed to my first name not my surname. O_O As the trip belonged to TUI I gave them a call but they asked to contact Hypermarket directly and ask them to help me to correct it as the purchase was made through them. I was charged 50 pounds for correcting both names. The names for both passengers on the booking were actually spelt correctly but they did seem to be transposed, my first name to be my surname and my surname to be my first name. I paid 50 pounds to re-transpose the names. I did ask for a discretion thinking if I did take the valuable time of the operator to take my card details I could pay for my mistake but maybe one admin fee would be sufficient but I had to pay 2 admin charges for both passengers which I did find maybe mean or unreasonable . And yes I do take the responsibility for my mistake... but I do find 50 pounds to be too much and to be charged twice for the details on the same booking a bit excessive. I do also understand that the operator followed company's procedures but then the company's procedures could be improved. Meanwhile I am not going to use Hypermarket or TUI anymore as customer care actually should be a part of the business model and customer services should help to resolve the issues for free. And there is another thought on this incident, by using the internet customers make it cheaper for the company to operate as they do the work on company's behalf surfing the net and buying things online. If the member of your staff makes a mistake you won't charge this person 50 quid, would you?

Disbite having my credit code I am still struggling to get my refund . Not as easy as they would have you believe. Tui passed me to first choice who passed me to holiday hypermarket who don't answer the phone it's alot easier when they take your money.

My daughter has booked at holiday for 7 people to Benidorm I have paid the balance for them today when we asked for a receipt by email all we got was a screen shot of there computer not very good don't you do proper administration ie letter of confirmation of payment????