M365 Engineer
<p><strong>Microsoft 365 Engineer - Charity Organisation - York (Onsite Only)</strong><strong>3-month initial contract | Inside IR35 | Up to £350 per day </strong><strong><br /></strong><strong>Your New Company</strong>You will be joining a highly respected charity based in York, dedicated to delivering vital care and support services to the local community. As the organisation continues to expand its digital capability, they are seeking a Microsoft 365 Engineer to provide hands-on technical support and ensure smooth running of core IT services. This is an excellent opportunity to work for a purpose-driven organisation where your work will directly support staff and the patients they care for. This role is fully office-based in York.<br /><strong>Your New Role</strong>As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping drive effective use of Microsoft 365 across the organisation.Your responsibilities will include:</p> <ul> <li>Providing hands-on support and administration for Microsoft 365 (SharePoint, Teams, Exchange Online, Intune, etc.)</li><li>Delivering high-quality end-user computing (EUC) support across devices, applications, and user environments</li><li>Supporting basic network troubleshooting, connectivity issues, and on-site technical queries</li><li>Working within ITSM processes such as incident, request, and change management</li><li>Providing customer-facing support to both office and staff, including face-to-face assistance</li><li>Offering technical guidance and helping users adopt best practice across IT systems</li><li>Responding quickly to issues and demonstrating strong problem-solving and "think on your feet" capability</li><li>Collaborating with the wider IT team to improve processes and service delivery</li></ul> <p><br /><br /><strong>What You'll Need to Succeed</strong>To be successful in this role, you should have:</p> <ul> <li>Minimum 12 months hands-on experience with Microsoft 365 administration</li><li>Strong EUC support experience, covering devices, applications, and user environments</li><li>Exposure to basic networking (switching, connectivity, troubleshooting)</li><li>Familiarity with ITSM tools and processes</li><li>Excellent communication and customer-facing skills</li><li>The ability to work confidently on site and support clinical teams directly</li><li>A fast-learning, proactive approach with the ability to work independently</li><li>Public Sector, Charity, NHS or healthcare sector experience (highly beneficial but not essential)</li></ul> <p><br /><br /><strong>What You'll Get in Return</strong></p> <ul> <li>The opportunity to work for a fantastic charity making a real difference to people's lives</li><li>A role where you'll have visible impact, supporting staff delivering critical care</li><li>3-month initial contract </li><li>£300 - £350 per day Inside IR35</li><li>Supportive team environment and a genuinely rewarding place to work</li></ul> <p><br /><br /><strong>What you need to do now</strong><br /><br />If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.<br />If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.</p> <p>Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk</p>