Haxby Road Post Office

Absolutely fed up with this place. I’ve tried to use the Post Office service multiple times, and every experience has been a nightmare. The website says it’s open until 6pm — yet when you go in, you’re met with a shrug and “6?” like it’s news to them. No effort, no manners — not even a basic “please” or “thank you.” Staff seem more interested in sitting around doing nothing than providing a service. Lazy, unhelpful, and clearly couldn’t care less about the customers. It’s as if doing the bare minimum is too much to ask. Don’t waste your time — they make it very clear they don’t want to help you. Detest the place

Been here twice recently once to tax the car, only to be told they do not do that at this branch, despite the PO website saying they do.today got there at 2.05pm to be told that they closed the Post Office area at 2. Well I checked before I started out and Google says 6pm, plus they have a lovely sign spinning in the wind outside saying Post Office open. Utterly useless

Staff was unhelpful and unnecessarily rude. I had a parcel to pick up, I showed a gentleman the email with my tracking number. He asked for my name and I told him, he had zero patience going through the list. He abruptly said my parcel hasn’t been delivered, I showed him a picture of my parcel on his table on the Royal Mail app (which shows it was delivered the previous day)and he rudely said that means nothing !!! Then made some other rude unnecessary statements. I waited for a few minutes then approached him again, asked if he could check for my last name on his list and he saw it. I was not in the wrong but this man made remained rude all through my experience.

Had one parcel sent here to be delivered to me on the 25th May ...still waiting now on the 18th June. Read lots of reviews about this place I swear they keep parcels for themselves as many go missing. Absolute joke needs investigation this place!!!!!

Had requested an eBay purchase to be delivered here by Royal Mail. The gentleman could not find my name on the list and when I showed my email confirmation he very abruptly told me I was wrong and that yodel delivered said item ( which they did not). Surely there is a more polite way to help and communicate with customers.