The White Company

Don't go at 9.30 when shop opens, no staff want to open the shop door.They just stand around the counter talking for 10 mins.

Very helpful, efficient staff - beautiful shop. Lovely products. Always a pleasure to shop here either for clothes or just a candle.

Came here today and it was brilliant! The set out (and smell) of the shop is absolutely beautiful. We wanted a bit of help and Debbie who works there couldn’t have been more helpful, so nice with us and sorted bits out for us. Didn’t catch the name of the other lady that helped us but she was lovely also! Fab service. Will definitely return!

Lovely store. Everything is presented beautifully with plenty of space to have a real browse. There is usually at least one member of staff near the door, who always greets with a smile and 'hello'. The staff are fabulous; very helpful and always incredibly friendly, I really cannot fault them. I always enjoy visiting this store and it makes for a wonderful shopping experience.

Rude staff who just stare as you as you walk in instead of providing a greeting, then proceed to continue their conversation between themselves. No cash payments being taken, only card which is not helpful to many people. Was considering purchasing a gift set from there, changed my mind due to the matters above, Molton Brown are 100% better at customer service.