Customer Servicepermanent
Complaints Officer
Posted 10 Sep 2026(about 5 hours ago)
Complaints Officer Salary£32,000 LocationLeeds Permanent Full time 2 vacancies Were recruiting two permanent, full-time Complaints Officers to join our Service Improvement team. This is a new role at Leeds Fed, focused on making complaints more manageable while ensuring our customers get the attention and resolution they deserve. Youll take ownership of Stage 1 complaints, carrying out investigations, making fair decisions and working with customers, colleagues and contractors to reach appropri…
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