IT Support Analyst - Fully Remote

IT Support Analyst – Fully Remote Location: Fully Remote – UK Based Salary: £28,000–£36,000, depending on experience Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities • Provide first-line technical support to users by telephone, email and remote-access tools • Log, manage and update support tickets accurately • Set up user accounts, devices and system access • Support Microsoft 365 applications and Windows environments • Escalate more complex technical problems when required • Maintain clear records of incidents, solutions and system updates • Deliver a professional and helpful service to users Skills & Experience • Good knowledge of Microsoft 365 and Windows operating systems • Confident troubleshooting common hardware and software issues • Strong communication and problem-solving skills • Ability to explain technical information clearly • Organised approach with good attention to detail • Comfortable managing multiple support requests • Able to work independently in a fully remote environment What's on Offer • Salary of £28,000–£36,000, depending on experience • Fully remote working • Consistent Monday–Friday hours • Supportive and collaborative technical team • Ongoing training and professional development • Opportunity to progress within a growing organisation The closing date for applications is 21/09/2026. Applications will only be reviewed once the closing date has passed.